Case Worker

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Worker for the Tallahassee Corps located in Tallahassee, Florida. This is a full-time position, working 40 hours a week.

Job Summary

Monitors assigned caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client to acquire services that will enable them to functionally cope with their environment.

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
• Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, scheduling, etc.
• Assists clients in locating/securing affordable housing; conducts home visitations when appropriate; ensures that client's living quarters are properly furnished and maintained; contacts appropriate person to facilitate needed repairs; conducts routine inspections of living quarters and grounds.
• Refers clients to appropriate Corps programs or other agencies based on clients’ needs and in accordance with their program plan.
• Completes discharge plans of clients exiting the program; transfers file contents to non-active file; prepares card for follow-up mailing.
• Attends community meetings with representatives of other agencies in order to educate them about the program, make client referrals and maintain awareness of client's progress.
• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.

Knowledge, Skills and Abilities

• Knowledge of the principles and practices of social service case management.
• Knowledge of social service resources and agencies in the community.
• Knowledge of effective communication and motivation practices.
• Ability to develop program plans and goals based on client's needs.
• Ability to evaluate the client's progress toward program goals.
• Ability to work with the public encompassing all types of behaviors.
• Ability to interview clients and to obtain pertinent information.
• Ability to prepare and maintain accurate and complete case notes and client records.
• Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.

Education and Experience

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, and two years’ experience working in a social or public service environment with experience assisting the public, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to think clearly and quickly to maintain control of client caseload.
• Ability to work on multiple cases effectively and efficiently at the same time without becoming frustrated or disorganized.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled