Kroc Specialist - Full-time- Memphis, Tennessee

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a full-time Kroc Specialist for the Southern Territory, Memphis Kroc Center located in Memphis, Tennessee.

Job Summary

The Kroc Specialist is focused on member acquisition and experience in the areas Membership, Recreation and Fitness. These staff members are responsible for participating in the creation of a welcoming, helpful and safe environment where individuals and families can learn, grow and thrive. The Kroc Specialist will also provide leadership and support to Kroc Associates in a Team Lead capacity.

Knowledge, Skills, and Abilities

Knowledge of the principles and practices of personal fitness and use of exercise equipment.

Knowledge of effective and accepted communication and motivation practices.

Ability to direct phone calls to the appropriate person or destination.

Ability to respond to and assist callers and visitors in a courteous and tactful manner.

Ability to screen calls in a courteous and tactful manner.

Ability to work with people and to provide assistance in a calm, courteous, and tactful manner.

Skill in operating a computer.

Ability to work and relate well with people.

Ability to share   knowledge on the form and function of each piece of equipment and can demonstrate its proper use.

Ability to work with children, parents, and staff in a capacity of leadership, coaching and education including but not limited to:

Ability to relate joyfully and sensitively to people of all ages.

Ability to demonstrate the appropriate level of sensitivity to individual needs.

Ability to demonstrate appropriate positive motivation and discipline consistently.

Ability to be responsive and dependable in meeting member needs.

Ability to handle security, emergency and crisis situations, calmly and effectively.

Ability to project a positive and professional image of The Salvation Army.

Ability to seek supervision and use it consistently.

   Education and Experience

Must be at least 18 years of age.

High School diploma or G.E.D.

2-4 years experience in customer relations and leading fitness and/or recreational activities

Certified Personal Trainer or Group Fitness Instructor preferred

-or-

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

Certifications:

Safe From Harm Certification

Blood Borne Pathogens Certification

Must have or be able to obtain CPR/First Aide/AED certification within first 30 days of employment

Physical Requirements/Working Conditions

Ability to meet attendance requirements.

Ability to read, write and communicate the English language.

Ability to operate a telephone and/or multi-line communication systems

Ability to demonstrate good physical condition and effort associated with walking, running, standing, and moderate-to-advanced weight lifting in a fitness center environment including the ability to meet the demands of the gymnasium and athletic field programs.

Work requires the ability to lift and carry and/or push/pull moderately heavy (25-50 lbs.) materials, supplies, and equipment. Moderate mobility: duties are usually performed by combinations of sitting, standing, and walking on a frequent changes basis.

Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.

Application Submittal Period: 11/14/2024 – 11/30/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

To apply, please complete our on-line application at www.salvationarmycareers.org. 

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!