Guest Services Supervisor

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Guest Services Supervisor for the Camp Hoblitzelle, located in Midlothian, Texas.

Job Summary

Plans, schedules, assigns, and supervises the work of assigned guest services staff coordinates the logistics of events and/or facilities use; ensures set ups are completed for rental groups and assists in the set ups as needed; maintains excellent interpersonal skills and professional and cheerful customer service communications.

Knowledge, Skills, and Abilities

Knowledge of The Salvation Army mission, philosophy, culture, protocol, and organizational structure. Knowledge of the principles and practices of marketing, public relations, and customer service. Ability to build and maintain effective and professional working relationships with employees, Salvation Army Off icers, employees, and rental groups. Ability to coordinate with and keep informed of all departments of the camp. Ability to supervise, prioritize, motivate, and monitor the work of employees. Ability to present a positive and professional image of The Salvation Army. Ability to plan, implement, oversee, and evaluate special events and assist with security during events.

Education and Experience

Associate’s degree from an accredited college or university in hospitality services, business administration, or related field, with a bachelor’s degree in the same preferred, And Two years’ experience in camping ministry and/or hospitality related industry including experience leading the work of others, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Certifications: Valid State Driver’s License

Physical Requirements/Working Conditions

Ability to reside on-site and provide on-call coverage. Ability to meet attendance requirements. Ability to read, write, and communicate the English language effectively. Ability to formulate and lead group presentations. Ability to lead potential users in tours of the camp facilities. Ability to drive a golf cart and vehicle safely. Ability to work under the pressure of deadlines and time constraints. Duties require interspersed periods of physical mobility including but not limited to standing, walking, climbing, stooping, squatting, and lifting. Physical duties may be relieved by brief or occasional periods of sitting. Moderate amount of physical effort required associated with lifting, moving, and carrying heavy objects (more than 50 lbs.) occasionally. Working Conditions: Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like but not limited to the office environment. Work may require driving a vehicle and working outdoors with exposure to physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with noise, dust, dirt, and the like.

Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. 
 

To apply, please select the "Apply Now" icon at the bottom of this positing. 
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!