Store Helper_NE-NSC_Family Store-401

Store Helper-NE_N SC-Thrift Store Department-401                    
 THE SALVATION ARMY

JOB DESCRIPTION

JOB CODE:

DATE: 06/03/20

JOB TITLE: STORE HELPER

INCUMBENT:

REPORTS TO: THRIFT STORE MANAGER

DEPARTMENT: THRIFT STORE

FLSA STATUS: NON-EXEMPT

JOB SUMMARY:

Assists customers in donating, locating and/or selecting store items; stocks and arranges store items in a neat and orderly manner; monitors the store displays and performs various cleaning activities to ensure the store is properly maintained.

ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.

Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.

Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.

Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.

Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

OTHER RESPONSIBILITIES:

Performs duties of the Store Clerk as relief and/or when needed.

Assists customers in carrying purchased/donated items in/out of the store.

Assists in disaster relief projects as needed.

Performs other related work as required.

MATERIALS AND EQUIPMENT:

Cleaning Tools and Solutions Hand-Truck

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE:

No formal education or experience required.

LICENSES AND CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to maintain the store displays in a neat and orderly manner.

Ability to follow instructions and work independently.

MENTAL AND PHYSICAL ABILITIES:

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Physical ability to lift and carry and/or push/pull light objects (less than 25 lbs.).

Ability to stand and walk for extended periods of time.

WORKING CONDITIONS:

Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

STATEMENT OF PURPOSE:

The purpose of a job description is to outline the essential functions unique to a particular job within a specific department.