Store Helper_NE-NSC_Family Store-401

Store Helper-NE_NSC-Thrift Store Department-401

JOB SUMMARY:

Assists
customers in donating, locating and/or selecting store items; stocks and
arranges store items in a neat and orderly manner; monitors the store displays
and performs various cleaning activities to ensure the store is properly
maintained.

ESSENTIAL FUNCTIONS: This
job description should not be interpreted as all inclusive. It is intended to identify the essential
functions and requirements of this position.
The incumbents may be requested to perform job-related responsibilities
and tasks other than those stated in this job description.

Assists customers
by explaining store policy and responding to questions regarding the pricing
and/or purchasing of items; ensures that all customers visiting the store have
a pleasant experience.

Assists
customers who are donating items to The Salvation Army; directs customers to
the proper loading/unloading area, may assist with hauling donations to the
storage area; prepares and provides tax receipts as needed.

Places and
arranges items in the store as directed; checks all store displays to ensure
that items are maintained and displayed in a neat and orderly manner; rotates
and/or rearranges stock as directed; returns items to the proper location after
customer's have handled.

Answers the
store telephone in a tactful and courteous manner; assists customers by responding
to questions and providing directions and/or general information; may schedule
and record donation pick-ups.

Cleans all
display racks and shelves; sweeps and mops floors; cleans windows and mirrors;
ensures that the store is maintained in a clean and inviting manner.

OTHER RESPONSIBILITIES:

Performs duties
of the Store Clerk as relief and/or when needed.

Assists
customers in carrying purchased/donated items in/out of the store.

Assists in
disaster relief projects as needed.

Performs other
related work as required.

MATERIALS AND EQUIPMENT:

Cleaning Tools
and Solutions Hand-Truck

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE:

No formal
education or experience required.

LICENSES AND CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to
maintain the store displays in a neat and orderly manner.

Ability to
follow instructions and work independently.

MENTAL AND PHYSICAL ABILITIES:

Ability to meet
attendance requirements.

Ability to read,
write, and communicate the English language.

Physical ability
to lift and carry and/or push/pull light objects (less than 25 lbs.).

Ability to stand
and walk for extended periods of time.

WORKING CONDITIONS:

Work is
performed in a warehouse environment where there are physical discomforts
associated with changes in weather or discomforts associated with noise, dust,
dirt, and the like.

All employees recognize that The Salvation Army is a
church and agree that they will do nothing as an employee of The Salvation Army
to undermine its religious mission.

STATEMENT OF PURPOSE:

The
purpose of a job description is to
outline the essential functions unique to a particular job within a specific
department. Job descriptions are used to
recruit, train, and evaluate employees.