Store Clerk -NE_Thrift Store Department-401

THE SALVATION ARMY

JOB DESCRIPTION

JOB CODE:

DATE:
06/24/01

JOB
TITLE: STORE
CLERK

INCUMBENT:

REPORTS TO: THRIFT STORE
MANAGER

LOCATION:

FLSA STATUS:

JOB SUMMARY:

Assists store
customers in donating, selecting, and purchasing store items; operates and
maintains a cash register; responds to customers questions; maintains the
cleanliness and orderliness of the store displays; ensures the security of
store items and the cash register.

ESSENTIAL FUNCTIONS: This
job description should not be interpreted as all inclusive. It is intended to identify the essential
functions and requirements of this position.
The incumbents may be requested to perform job-related responsibilities
and tasks other than those stated in this job description.

Assists
customers purchasing items from The Salvation Army by ringing-up sales
utilizing a cash register; collects monies, counts change and prepares
receipts; prepares and packages purchased items; prepares and balances the cash
drawer and runs routine register print-outs; prepares and delivers bank
deposits; ensures the security and accountability of all cash register funds
and sales records in accordance with established operating procedures.

Prepares,
processes and maintains various sales records, tax forms, and social service
vouchers; prepares routine sales reports as directed.

Maintains the
neatness and security of the cash register area; ensures that forms, bags, etc.
are adequately stocked.

Assists
customers by explaining store policy and responding to questions regarding the
pricing and/or purchasing of items; ensures that all customers visiting the
store have a pleasant experience.

Assists
customers who are donating items to The Salvation Army; directs customers to
the proper loading/unloading area, may assist with hauling donations to the
storage area; prepares and provides tax receipts as needed.

Places and
arranges items in the store as directed; checks all store displays to ensure
that items are maintained and displayed in a neat and orderly manner; rotates
and/or rearranges stock as directed; returns items to the proper location after
customer's have handled.

Answers the
store telephone in a tactful and courteous manner; assists customers by
responding to questions and providing directions and/or general information;
may schedule and record donation pick-ups.

Cleans all
display racks and shelves; sweeps and mops floors; cleans windows and mirrors;
ensures that the store is maintained in a clean and inviting manner.

Opens and/or
closes store doors in accordance with the store schedule.

OTHER RESPONSIBILITIES:

Assists in
pricing and tagging items in the store in accordance with established
procedures.

Assists
customers in carrying purchased/donated items in/out of the store.

Assists in disaster
relief projects as needed.

Monitors work of
volunteers working in store.

Performs other
related work as required.

MATERIALS AND EQUIPMENT:

Cash Register Hand
Truck General
Office Equipment

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE:

High School
diploma or G.E.D. and experience working in a retail store preferred,

or

any equivalent
combination of training and experience which provides the required knowledge,
skills, and abilities.

LICENSES AND CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of
effective customer service techniques.

Knowledge of the
principles and practices of basic mathematics.

MENTAL AND PHYSICAL ABILITIES:

Ability to meet
attendance requirements.

Ability to read,
write, and communicate the English language.

Ability to
operate a cash register.

Ability to
perform routine mathematical computations and count change.

Ability to
perform frequent walking and/or standing, kneeling, or squatting relieved by
lesser periods of sitting.

WORKING CONDITIONS:

Work is
performed in a normal store environment where there are little or no physical
discomforts associated with changes in weather.

All employees recognize that The Salvation Army is a
church and agree that they will do nothing as an employee of The Salvation Army
to undermine its religious mission.

STATEMENT OF PURPOSE:

The purpose of a job
description is to outline the essential functions unique to a particular
job within a specific department. Job
descriptions are used to recruit, train, and evaluate employees.