Housing Monitor - NE_Administration-101
THE SALVATION ARMY
JOB DESCRIPTION
JOB CODE
DATE: 10/23/18
JOB TITLE: RESIDENTIAL AIDE
INCUMBENT:
REPORTS TO: RESIDENT SUPERVISOR
LOCATION: HIGH POINT, NC
FLSA STATUS: NON-EXEMPT
JOB SUMMARY:
Accepts and processes residents staying in Red Shield Lodge; receives
and receipts fees received from residents; monitors the activity of residents
on an assigned shift ensuring safety, security and compliance to house rules;
maintains accurate and complete records and logs containing pertinent
information; ensures that lodge/shelter is maintained in a neat and proper
order; processes incoming and outgoing mail.
ESSENTIAL FUNCTIONS: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities
and tasks other than those stated in this job description.
Checks residents into and out of the shelter; prepares resident roster
and maintains resident property records.
Prepares and distributes meal tickets and laundry tokens; distributes
towels, linens, and personal hygiene items; secures and distributes client
medications as required.
Updates residents files as needed; obtains client’s signature on forms
as well as lodge/shelter and community corrections center rules and
regulations.
Monitors the activities of the shelter residents ensuring safety and
compliance with house rules;
Receives, sorts, and distributes mail in an accurate and timely manner; ensures that all mail received is forwarded to the appropriate person and/or destination; collects and prepares outgoing mail.
Answers telephone and respond to questions regarding the lodge/shelter
operations.
OTHER RESPONSIBILITIES:
Assists in preparing and serving meals to residents as well as cleaning
kitchen and dining area afterwards.
Collects and washes all dirty towels and sheets.
Cleans, sweeps, and mops the lobby, hall, television room and patios;
empties trash cans and replaces trash liners.
Cleans the parking lot and front area of cans, cigarette butts, trash,
etc.
Directs residents to appropriate agencies for their special needs.
Greets and directs visitors to the appropriate offices or building locations.
Perform other duties as assigned.
MATERIALS AND EQUIPMENT:
General Office Equipment Intercom
System
MINIMUM QUALIFICATIONS REQUIRED:
EDUCATION AND EXPERIENCE:
High school diploma or G.E.D.,
And
One-year experience performing security or social service work
preferred,
Or
Any equivalent combination of training and experience which provides
the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
None
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of general office procedures and practices.
Knowledge of basic record keeping practices and procedures.
Ability to communicate effectively with residents in order to control,
lead, and motivate behavior.
Ability to work with the public encompassing all types of behaviors.
Ability to work independently and with limited supervision while
enforcing established policies and procedures.
MENTAL AND PHYSICAL ABILITIES:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to respond to emergency situations quickly and calmly while
maintaining control and initiating the proper corrective action.
Ability to perform combinations of sitting, standing, and walking on a
frequent change basis. Distance of
travel is usually within the same building.
Limited amount of physical effort required associated with walking,
standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work
time.
WORKING CONDITIONS:
Work is performed in a lodge/shelter facility where there are little or
no physical discomforts associated with changes in weather or discomforts
associated with noise, dust, dirt, and the like.
All employees recognize that The Salvation Army is a church and agree
that they will do nothing as an employee of The Salvation Army to undermine its
religious mission.
STATEMENT OF PURPOSE:
The purpose of a job description is to outline the essential
functions unique to a particular job within a specific department. Job descriptions are used to recruit, train,
and evaluate employees.
Other details
- Job Family NSC-NON-EXEMPT
- Pay Type Hourly
- Travel Required No
- Required Education High School
- Job Start Date Monday, December 3, 2018
- High Point, NC 122 SW CLOVERLEAF PLACE 27263, 122 SW CLOVERLEAF PLACE, HIGH POINT, North Carolina, United States of America