Development & Communications Relations Manager_E-KT - Development Department 262

Location:  Knoxville Area Command-Knoxville, TN

About this opportunity:

Assist Knoxville Area Command Director of Development with planning, coordinating, implementing, administering, evaluating and monitoring an aggressive Community Relations and Development Program, targeting the designated geographical area of the Knoxville Area Command; raises visibility, volunteers and monies to enable the ministry of The Salvation Army; coordinates and secures gifts to reach/surpass fund-raising goals established annually through the gifts generated from individuals, corporations and foundations. There is special emphasis on volunteers, data entry and coordination, cause marketing, sponsorship, and mid-level donor engagement for Knoxville Area Command.

Key responsibilities:

• Assist Director of Development with strengthening communication with donors, prospective donors, volunteers, media personnel, civic club leadership and corporations, maintains open and direct channels of communication including written documentation showing a personalized plan for each donor.

• Organizes media coverage and social media information for special events such as luncheons, banquets, and the Red Kettle program. Liaison with website and social media vendor.

• Designs, develops, and prepares brochures, annual reports and a quarterly newsletter designed to keep donors, clients, media, and those requesting information of The Salvation Army up to date on the activities of The Salvation Army in the local area.

• Prepares and maintains records of all phone calls, correspondence, visitation, and a calendar of all contacts; receives and responds to donors and prospects mail.

• Raises visibility through coordinating with local and regional print and broadcast media; Civic Clubs; Churches; Educational Institutions; Businesses and Corporations, TSA Advisory Board and Advisory Organizations, Social Media sites.

• Assisting the Director of Development through working with current and prospective donors; community groups; foundations; Corporations and businesses; Civic Clubs; United Way; Grant Writing; and Special Events.
• Working with the Director of Development to plan, coordinate, and initiate a strategy to generate gifts from individuals, corporations, and foundations for support of the programs and services.

• Maintains ongoing development and promotion of a range of volunteer opportunities with The Salvation Army and programs; recruits, trains, interviews and screens all volunteers needed to support all programs for Knoxville Area Command projects specific to development.  This includes special event planning committees and board related subcommittees.

• Coordinates volunteer recruitment for Christmas campaigns; contacts participating mall offices; acknowledges on-site Angel Tree sponsors and Kettle Volunteers to ensure they are properly recognized and thanked for their service.

• Utilizes the territorially mandated constituent relationship management system; inputs, updates, and tracks pertinent donor information; records changes, maintains donor information and records with confidentiality.  Consistently manages assigned projects year-round in CRM tool including pulling and providing reports from the system requiring higher levels of computer database systems.

 What we are looking for in you:

• Bachelor’s Degree, from an accredited college or university in Community Relations, Non-Profit Administration/Management, Marketing, or a related field,
• 2 years of progressively responsible experience in media relations or development functions.
• Or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities. Three years of fund-raising experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Manual dexterity. Ability to sit, walk and stand on a frequent change basis to perform the duties of this position.  Ability to lift objects weighing between 25-50 lbs.  Ability to travel throughout the assigned counties for the Knoxville Area Command on a regular basis to work with donors/prospects, and professionals of their communities.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  March 4, 2025 – July 31, 2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!