Receptionist

Location: The Salvation Army Columbus, Georgia    

About this opportunity:
Answers the telephone in a courteous manner and directs calls to appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army’s operations and services; performs routine clerical work such as typing and filing.

Key responsibilities:

• Answers the telephone and transfers calls to the appropriate destination; responds to caller’s questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone.
• Records and updates statistical information; ensures the accuracy and completeness of the same.
• Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting The Salvation Army.
• Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.
• Adds/deletes names and extensions to the phone list to ensure the list remains up to date on a daily basis; proofreads telephone lists for mistakes before list is printed.
• Sorts and distributes mail; ensures all mail reached appropriate destination; assists with preparing bulk-mail; distributes birthday cards to Corp members.
• Receives and prepares receipts for donations, packages, airline tickets, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or email.
• Sends out devotion reminders weekly; prepares labels for the mailroom.
• Makes various announcements over the intercom such as car lights being left on in the parking lot or announcements for chapel.
• Provides assistance during disasters; prepares thank you letters; assists in preparing large mailings.
• Provides assistance with special or seasonal projects such as Christmas, Adopt a Family, Angel Tree, etc.
• Photocopies, collates and staples documents.
• May perform routine clerical work as needed to assist secretaries and Social Services.
• Maintains the neatness and attractiveness of the reception area.
• Maintains, monitors, and places service calls for postage meter and other office equipment.
• Performs other duties as assigned.

What we are looking for in you:

• High School Diploma or G.E.D. required.
• Two (2) years of progressively responsible experience working in a major firm with telephone responsibilities, or
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:
Ability to meet attendance requirements. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is performed in a normal Office environment where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

Why work for us?
The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Additional Information:
All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  2/6/2025 – 2/20/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!