Resident Monitor

Location: Miami Area Command, Miami, FL

Position Type: Full-Time at 35 hrs/wk

Pay Range: $16.07/hr

About this opportunity:

This position is responsible for Accepting and processing residents staying in lodge/shelter overnight; receiving and receipts fees received from residents; monitoring the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintaining accurate and complete records and logs containing pertinent information; ensuring that lodge/shelter is maintained in a neat and proper order.

Key responsibilities:

• Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
• Distributes towels, linens, and personal hygiene items; secures and distributes client medications as required.
• Receives, receipts and processes payments for rent and obtains clients signature on forms as well as program rules and regulations.
• Monitors the activities of the program residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures. Assists with all verbal and physical aggressions that might occur from residents.
• Opens and closes the program doors at designated hours of operation.
• Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; prepares, tallies, and balances monies with receipts; drops the money in the safe.
• Assigns housekeeping and other tasks to residents; ensures that clients perform assigned house duties in the proper manner; ensures compliance with house rules.
• Answers telephone and responds to questions regarding the program operations.

What we are looking for in you:

• High school diploma or G.E.D. AND
• one year experience performing security or social service work preferred, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Ability to perform combinations of sitting, standing, and walking on a frequent change basis.  Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Work is performed in a lodge/shelter facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!
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To learn more about The Salvation Army, click here!

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Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  01/16/2025 – 01/31/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!