Family Store Regional Manager

Location:   Charlotte, NC          

Position Type:   Full Time 

About this opportunity:

This position is responsible for Manages and directs the Family Stores within the assigned region. Works with the local store managers to make sure that all policies and procedures are being followed in accordance to the NSC Divisional Family Store Guidelines. Works with the local store manager to make sure that the Family Store is profitable and is able to make regular appropriations to the local Corps.

Key responsibilities:

Plans, schedules, supervises, coordinates, monitors, and evaluates the work performed by Family Store supervisors and their staff; trains and instructs staff in the proper methods and procedures for performing work; inspects work in progress and upon completion in order to ensure compliance with established policies and procedures; makes hiring and firing recommendations; conducts performance evaluations of supervisory personnel.

Prepares long range plans for the Family Stores based on guidance received through the Divisional Family Store Director; develops and maintains improved conditions and procedures with the organization in general and within the department in order to meet workload requirements.

Prepares and provides information for the operations portion of the budget based on guidance and instruction received; utilizes the approved budget to govern the operations of the department.

Continually reviews and analyzes the performance to determine effectiveness and take corrective action where necessary; develops performance standards and keeps the Director of Family Stores informed of significant facts concerning department operations. Visit each store within assigned region once every 2-3 weeks, completing a site visit which is submitted to the Divisional Family Store Director.

Maintains production and other statistical information to maintain awareness of the productive capacity available and to use this information to create sales projections and assist in short- and long-range planning.

Performs public relations functions regarding securing both donations as needed to increase awareness and understanding of The Salvation Army; participates in public appearances in order to promote The Salvation Army; stimulates materials procurement through improved solicitation methods.

Ensures knowledge, enforcement, documentation, and compliance with OSHA and wage and hour regulations. Ensures corrective actions are taken in a timely manner to maintain compliance.

What we are looking for in you:

Knowledge of the principles and practices of production control, planning, scheduling, and budgeting as it relates to family store, transportation, and warehouse operations.

Knowledge of the principles and practices of personnel supervision.

Knowledge of materials handling equipment, including operations and maintenance requirements.

Knowledge of transportation equipment, its capabilities, and limitations, and dispatching including general practices.

Ability to prepare accurate and complete statistical, production, and sales records and reports.

Ability to develop, enforce, and improve standard operating procedures in order to maximize production and benefits of program operations.

Ability to train, motivate, and lead subordinate supervisory staff.

Ability to perform long range planning.

Ability to prepare operating budgets and to ensure expenditures are in compliance with budget restrictions.

Ability to build effective working relationships with businesses and other social service agencies in the community.

Bachelor's degree from an accredited college or university in a related field,

And

Five years progressively responsible supervisory experience in retail management or family store operations,

Or

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Work is performed in a normal office and family store environment where there are little or no physical discomforts associated with changes in weather.

Work is performed in a warehouse environment where there are physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Work involves driving a vehicle where there may be physical discomforts associated with changes in weather such as rain, cold, snow, heat or discomforts associated with long distance trips or heavy traffic.

Employee Benefits

• PTO Accrual 
• 403b and employer 403b matching up to 6%, bundle health insurance plan including medical & dental coverage with vision discount program, basic life insurance, optional life insurance and supplemental insurance as well. 

To learn more about the name of program or location, click here!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  1/10/2025 – 1/31/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!