Social Services Worker & Store Clerk_NE-ALM_701-Social Services Department

Social Services Worker/Store Clerk-NE_Social Services Department-701

Location: The Salvation Army – McComb, MS Service Center

Position Title: Social Service Worker & Relief Store Clerk

About this opportunity:

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.

Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.

Responsibilities include:

• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.
• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and/or closes store doors in accordance with the store schedule

• Knowledge or general office practices and principles. Knowledge of social service practices and principles. Ability to interview clients in order to evaluate and serve their needs. Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions. Ability to build and maintain effective working relationships with the public and community agencies. Ability to prepare accurate and complete client records, reports, and statistics. Ability to become and remain certified to drive Salvation Army vehicles per Salvation Army insurance requirements.

What we are looking for in you:

• High school diploma or G.E.D.,

and

• Two years’ experience working in a social or public service environment with experience assisting the public

And

• one year experience working in a retail store preferred.

or

• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements.  Ability to read, write, and communicate the English language. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Ability to operate a cash register.

Ability to perform routine mathematical computations and count change

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination.

We strive to do the “Most Good” for our employees by offering a greater sense of purpose in the work performed by training and mentoring employees and by offering competitive compensation and benefit plans. Our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good, with these five values at the heart of everything we do:

We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!