Shelter Program Manager I

Location:            Chamberlayne Shelter – Richmond, VA

Position Type:     Regular, Full-Time

Pay Range:         $59,000 - $67,000

About this opportunity:

The Shelter Program Manager I manages all CVAC emergency shelter services for persons experiencing homelessness, which includes a year-round housing first shelter program and a nightly inclement weather shelter program. The Shelter Program Manager oversees all staff and supporting functions. This includes supervising, monitoring, and evaluating program effectiveness, employee performance, dining services, shelter admissions, and case management. He/she monitors day-to-day program operations as well as the maintenance and cleanliness of buildings and grounds. Assists shelter residents to develop goal plans and secure permanent housing.

Key responsibilities:

• Develops, implements, and evaluates Salvation Army services that enable persons experiencing homelessness to secure permanent housing and to maintain housing stability thereafter.
• Leads a continuous improvement process to assess program outcomes, track quality indicators, and promote a positive resident experience. Identifies ways to strengthen program services and results. 
• Conducts regular meetings with caseworkers to assess residents’ progress, troubleshoot difficult resident issues; provides feedback and guidance to promote caseworker success.
• Supervises the storage, tracking, and purchasing of supplies; monitors expenditures ensuring compliance with budget constraints.

What we are looking for in you:

• Bachelor’s degree from an accredited college or university in Social Work, Human Services or related field; AND
• Two years of social services experience with at least one year in a supervisory capacity; OR
• Master’s degree in Social Work or related field and one year of social services experience.
• LPC highly desirable

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Duties are performed seated or intermittently sitting, standing, or stooping. Occasional lifting of light objects (less than 25 lbs) and occasional lifting of objects weighing 25 to 50 pounds is necessary. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Health, Dental and Vision Insurance
• Vacation, Sick, Personal and Holiday Paid Time Off
• Retirement Plan
• Life Insurance and more!

To learn more about the name of program or location, click here!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  11/19/2024 – 12/03/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!