Case Worker

Case Worker - NE_Administration-101

Location:  NSC, Durham, NC   

About this opportunity:

Monitors assigned caseload of clients participating in an emergency day shelter program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key responsibilities:

• Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to internal case management specialists, and/or other agencies if not appropriate for program.
• Develops client intake for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate. 
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, and movement; receives incident reports and enforces disciplinary actions for infractions of the emergency day shelter. 
• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed. 

What we are looking for in you:

• Associate degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field,
•  AND.
• and Two years’ experience working in a social or public service environment with case management experience,
• OR
• Any equivalent combination of training and experience that provides the required knowledge, skills or abilities

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Ability to operate various general office equipment including a telephone, computer and adding machine. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.). 

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  August 27, 2024 – September 10, 2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

What we are looking for in you:  

Education and Experience Example:

• Bachelor’s degree from an accredited college or university in Human Resources Administration or a related field AND
• Three years’ experience working in the human resources field OR
• Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Employee Benefits:  Identify key employee benefits relevant to the status of the position in a bullet format.  Omit this section when it is not applicable. 

Employee Benefits Example:

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Retirement Plan
• Life Insurance and more!

Why work for us?  Include all information identified in the job posting template relating to The Salvation Army mission and values. 

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Link to TSA Video/Website (optional):  When desired, include a link to a TSA-produced and authorized video or website featuring a specific TSA location or program such as a link to a Division or Command website, Kroc Center or other TSA program, Southern Territory website, etc.  Modify the following sentence included in the job posting template as necessary:

To learn more about the name of program or location, click here!

Instructions for adding a link (URL) to a video or website are included in the Territorial Recruitment and Job Posting Procedures Guide. 

Additional Information:  Include the paragraphs identified in the job posting template and in the order indicated.  An application submittal period is required for Affirmative Action Plan (AAP) locations and encouraged for non-AAP locations.  

An application submittal period may be displayed as follows:

• 06/04/2024 – 06/18/2024
• June 4, 2024 – June 18, 2024