Social Service Worker

Location: The Salvation Army Rome, Georgia 

Position:   Social Service Worker & Receptionist

Rate of Pay: $9.00 (Part-Time)

About this opportunity:

This position provides social service assistance to eligible clients in the following areas, food, and clothing. Interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; answers the telephone and directs calls to the appropriate destination; greets visitors and clients and provides general information about The Salvation Army’s operations and services, performing routine clerical work.

Key responsibilities:

• Greets and interviews clients requesting assistance to determine client’s eligibility for assistance based on program guidelines and restrictions.
• Assists clients in completing applications for assistance by photocopying picture identification cards, utility bills, etc.
• Prepares, completes, and processes food, clothing vouchers for eligible clients; provides clients with food from pantry.
• Receives and stocks items donated for the pantry.
• Serves as liaison to other agencies to obtain/coordinate assistance on client’s behalf; builds and maintains professional working relationships with community agencies.
• Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records to determine if client is active or inactive; maintains confidentiality of client information.
• Prepares and maintains statistical records on all services provided; compiles and prepares statistical reports; ensures the accuracy and completeness of the same.
• Answers the telephone and transfers calls to the appropriate destination; responds to caller’s questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of the messages.
• Receives, greets, and announces visitors in a courteous and tactful manner, aiding callers, and visitors by answering questions and providing instructions and referrals.  

What we are looking for in you:

• High School Diploma or G.E.D. required with additional secretarial courses preferred.
• Two (2) years’ experience performing clerical work in an office environment.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.  

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate the English language. Ability to type, key punch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate/use various general office equipment including a telephone, computer, and calculator. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Paid Time Off
• Life Insurance
• Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  11/01/2024-11/20/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!