Intake & Beneficiary Services Coordinator_NE-ARC_501-CSRC Department

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Intake-Beneficiary Services Coordinator.

We offer competitive benefits including Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits; Education Assistance; and Paid Vacation Days.

Job Summary

Conducts intake interviews and screening in order to determine applicants eligibility to enter the Adult Rehabilitation Centers programs; completes intake paperwork and prepares beneficiary records for file; ensures that beneficiary selection and admittance is in compliance with established program policies and procedures; orients new beneficiaries to the program by explaining requirements, rules, and regulations as well as dormitory and work therapy assignments, and other issues; prepares and maintains chronological records of beneficiary activity and progress while enrolled in the program; serves as a liaison to outside agencies as well as Probation Officers and courts; assists beneficiaries in applying for social security, food stamps, identification cards and other documents; administers the food stamp program; coordinates various other programs and tracks beneficiary attendance to ensure compliance with program requirements. 

Knowledge, Skills and Abilities

Knowledge of the practices and principles of providing social service assistance to the public. Knowledge of general office practices and procedures. Knowledge of the practices and procedures of effective record keeping. 

Ability to orient beneficiaries to the program by explaining requirements, rules, and regulations of the policy. Ability to prepare and maintain beneficiary records in an accurate and complete manner. Ability to ensure the security and confidentiality of beneficiary records.

Education and Experience

Two- year college or technical school degree in social work or a related field and two years of progressively responsible experience performing social services, or public assistance work and experience performing clerical work, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

None

Physical Requirements and Working Conditions

Ability to effectively listen. Ability to meet attendance requirements. Ability to read, write, and effectively communicate in the English language. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate general office equipment including a telephone, typewriter, computer and adding machine.

Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!