Case Worker-Women's Shelter

Location: Salvation Army of High Point

Position Type: Regular Part-Time w/Benefits

About this opportunity:

Monitors assigned caseload of clients participating in an emergency day shelter program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key responsibilities:

• Interview applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information and establish program goals for eligible clients; refers applicants to internal case management specialists, and/or other agencies if not appropriate for program.
• Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; monitors client behavior, group attendance, and movement; receives incident reports and enforces disciplinary actions for infractions of the emergency day shelter.
• Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
• Consistently serves as a mentor and provides positive examples of proper hygiene, personal appearance, records retention, budget planning, and scheduling.
• Refers clients to appropriate programs or other agencies based on client’s needs and in accordance with their program plan.
• Counsel clients and anonymous callers by telephone in emergency situations; provides information and referrals to appropriate community agencies.
• Serves as liaison and/or client advocate with schools, legal, social, welfare, public safety and medical agencies.
• Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same.

OTHER RESPONSIBILITIES:

• Assists with community service workers as needed.
• Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same
• Knowledge of the principles and practices of social service case management.
• Skill in Microsoft Word and Excel applications with the ability to effectively create and maintain Spreadsheets.
• Ability to interview clients in order to evaluate and serve their needs.
• Performs other related work as required.
• Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.

MENTAL AND PHYSICAL ABILITIES:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Ability to type and keypunch information into a computer.
• Ability to sort and file documents alphabetically and numerically.

MATERIALS AND EQUIPMENT:

Personal Computer           General Office Equipment

What we are looking for in you:

• Associate degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field.
• Two years' experience working in a social or public service environment with case management experience.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
• Ability to operate various general office equipment including a telephone, computer and adding machine.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.

Physical Requirements and Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon a/t the bottom of this posting.

Application Submittal Period:  10/01/24 – 11/01/24.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled