Seasonal Support Worker

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Seasonal Support Worker at the Fredericksburg Corps.
 

Position Summary

Under the general supervision of the Office Manager, the Seasonal Support Worker is responsible for providing assistance to clients seeking holiday assistance, and providing information to volunteers and donors. The incumbent will schedule appointments, interview clients, determine eligibility and perform accurate and complete computer data entry. The Seasonal Support Worker will assist with sorting and moving donations and other materials into the warehouse. Will assist with processing kettle worker and volunteer applications. Perform a variety of clerical support work including routine typing, filing, and photocopying of reoccurring correspondence, forms, lists, logs, records etc. under close supervision of an immediate supervisor; answers the telephone and provides general information regarding the Service Center operations and/or services.

Knowledge, Skills and Abilities

Knowledge of general office practices and procedures. Knowledge of computer data entry basics and key boarding. Knowledge of basic math. Skill in professional telephone communication techniques. Skill in paying attention to detail, particularly in data base entry and recording numbers. Ability to communicate clearly and effectively both orally and in writing. Ability to respond to and screen callers and clients in a courteous and tactful manner. Ability to compile and summarize information. Ability to handle several tasks at the same time and work well under pressure.

Spanish bi-lingual preferred. 

Education and Experience

High school diploma or G.E.D. and two years general office and/or data entry experience in a customer service setting Or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Must have a clean driving record. 
 

Physical Requirements

Ability to meet attendance requirements. Ability to read, write and communicate in the English language. Ability to perform route mathematical calculations. Ability to occasionally lift boxes of materials, donations. Ability to load, unload, secure and protect goods. Limited amount of physical effort required associated with walking, standing, lifting and carrying equipment (less than 50 lbs).
 

Working Conditions

Work is performed in a normal office environment until work is relocated to The Salvation Army’s Christmas warehouse. The warehouse space has some minor physical discomforts associated with noise, dust and dirt. The position involves moving about in the warehouse space where there are fluctuations in room temperature due to cold weather conditions and limited heat.
 

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
 

To apply, please select the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled