Case Management Specialist Social Services--Emergency Assistance

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for Case Management Specialist for Social Services Department in New Braunfels, Texas.

Job Summary

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established  life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Knowledge, Skills, and Abilities

Knowledge of the principles and practices of social service program development and administration.

Knowledge of the principles and practices of personnel and business management and supervision.

Knowledge of the principles and practices of client assessment, case planning, management and referrals.

Knowledge of social service resources and agencies in the community.

Ability to motivate, lead, supervise, and evaluate subordinate personnel.

Ability to perform public speaking.

Ability to develop, implement, and enforce program policies and procedures.

Ability to remain calm and make sound decisions during state of crisis.

Ability to build and maintain effective and professional working relationships with clients and community agencies.

Ability to present a positive and professional image of The Salvation Army.

Education and Experience

Bachelor's degree from an accredited college or university in Social Work, Psychology, or a related field is required. And two years progressively responsible experience administering and developing social service programs, with one year supervisory experience, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements/Working Conditions

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language effectively.

Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.

Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.

Application Submittal Period: 08/13/2024 –  open until filled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!