Admissions Training Specialist

GENERAL SUMMARY

The primary responsibility of this position is to deliver training to new Admissions Representatives as well as veteran representatives

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Updates and maintains the training binder according to specific updates/changes and in collaboration with other Training Specialist.
• Identifies training needs and creates trainings targeted to those
• Delivers individual and group training
• Monitors conversion reports
• Develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.
• Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Coordinates or performs administrative functions necessary to deliver and document training programs.
• Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
• Assists in analyzing and assessing training and development needs for individuals, communities, and/or university departments.
• May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may recruit, select, and train instructors.

• May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation
• Other duties as required or assigned.

QUALIFICATIONS

• Successful completion of at least 60 college-level credit hours; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Teaching and facilitation skills.
• Ability to determine training objectives.
• Organizing and coordinating skills.
• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
• Skill in preparing instructional aids and plans.

• Time-Management Skills
• Team-oriented
• Coachability:  Being receptive to feedback, willing to learn, embracing continuous improvement
• Ethics:  Has personal and professional ethics and fosters a diverse and respectful workplace.
• Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.
• Computer proficiency in Microsoft Office Products (Word, Excel, etc.)

PHYSICAL DEMANDS

Nature of work requires an ability to operate standard business equipment. Siting for a long period of time; up to 8 hours of computer and/or phone work daily.

WORKING CONDITIONS

Majority of work is performed in a general office environment.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice.

The expected hourly range for this position is between $28.95 and $33.77. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Escoffier offers a robust suite of benefits including:

• Medical, dental, vision, life, voluntary life and disability insurance
• 401k Retirement Program with an employer match
• Enhanced Employee Assistance Program
• Vacation and sick days

• 11 paid holidays