Financial Aid - Financial Aid Rep-Continuing Students

Financial Aid – Continuing Students

Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer the proven combination of a classic and contemporary approach to modern industry skills training as well as a sustainability-centered and business-focused curriculum. Professional programs in Culinary Arts and Pastry Arts are available online and at ground campuses in Austin, Texas, and Boulder, Colorado. Escoffier also offers enthusiast training online and on ground. If you're looking for a dynamic, fast-paced growth opportunity, we'd like to hear from you. Learn more about us at www.escoffier.edu

GENERAL SUMMARY

The Financial Aid Representative – Continuing Students is responsible for assisting students in navigating the setup of aid to help cover their tuition as well as monitoring their progression throughout their program. This consists of, but is not limited to, guiding students through relevant applications, recalculating eligibility, and counseling students on how eligibility changes may affect their finances. Daily responsibilities on the Continuing Team vary as tasks shift with student’s lifecycle. At times it is application heavy and at others

processing, recalculating, and auditing take on more of a priority. To be successful in the role requires a deeper understanding of how aid progresses, ability to quickly reconcile a ledger, very close attention to detail, and the ability to explain more complicated situations in a way that is meaningful for the student.

Is a steward of the Student Finance Department:

• Keep sensitive information safe and secure;
• Shows promptly for scheduled meetings and calls;
• Successfully implement new procedures
• Fosters an engaged working relationship with institution counterparts
• Other duties as required or assigned.

Qualifications

• High School Degree or equivalent, Associate degree preferred
• Prior financial aid experience of at least 2 years Associates degree, Bachelor’s preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Communication Skills
• Detail Oriented
• Time-Management Skills
• Organizational Skills
• Team-oriented
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
• Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
• Computer proficiency in Microsoft Office Products (Word, Excel, etc.)
• Ability to interface with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.