Admissions Representative - Hybrid

Hybrid Role - 3 days in the Schaumburg Office and 2 days Remote

GENERAL SUMMARY

Admissions Representatives (ARs) work on an admissions team to recruit qualified applicants for admission to the school.  ARs must comply with state and federal accreditation, along with company policies and regulations, while remaining consistent with the highest ethical standards. Admissions representatives are also responsible for managing time and inquiry resources to generate interest in our program. This position will get in touch with inquiries through phone calls to schedule appointments, conduct interviews, and conduct follow-up activity with unresolved interviewees and future class applicants.
 

KEY JOB ELEMENTS

•  Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students and their support system if it pertains.
• Manage inquiries to achieve prompt contact and performance activity weekly targets; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
• Secure new inquiries (Personally Developed Leads) by directly asking phone contacts about referrals of others to contact that may be interested in the program offered.
•  Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility.
•  Accurately forecast projected new students on a periodic basis to the Director of Admissions and Senior level management.
• Consistently conduct follow-up meetings with all applicants (daily, weekly, or on an as needed basis) to ensure successful matriculation.
• Effectively communicate with the enrolled students to guide them through the online orientation and help them understand the importance of this activity as well as tracking their progress. 
• Be an active participant in team activities and initiatives.
• Be timely and responsive to all job function duties as assigned.

 JOB RELATED EXPERIENCE

• Online admissions recruitment or intangible sales experience preferred
• Background in hospitality and/or culinary industry preferred but not required
• Possess a sincere interest in helping others achieve life goals

SKILLS:

• Excellent verbal and written communication skills
• Strong interpersonal skills
• Superior organizational and problem resolution skills
• Goal oriented and highly ethical
• Strong expertise with MS Office as well as field related hardware      and software packages and systems for reporting features
• Salesforce Knowledge preferred but not required 

COMPETENCIES:

• Self-motivation/Ability to work in a remote environment 
• Continuous learning
• Personal Adaptability
• Creativity/ Initiative/ Resourcefulness
• Job Knowledge
• Credibility
• Student Focus/Service
• Professionalism
• Communication
• Ability to engage your audience
• Teamwork/Collaboration
• Problem Solving
• Ability to handle rejections and challenges
• Confident Assertiveness
• Upbeat and energetic personality

ABILITIES:

• Ability to interact effectively and work collaboratively with other departments
• Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests
• Ability to adapt to changing assignments and multiple priorities
• Ability to manage multiple tasks and successfully meet deadlines
• Ability to take initiative and is a self-starter
• Bachelor’s degree in Business or a related field is strongly preferred.
• 0-2 years admissions recruitment or non-durable goods sales experience.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice.