Warehouse Manager

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Warehouse Manager reports to the Divisional Director, Warehouse
• Located in Cleveland, OH
• Full-Time
• In Office

The Warehouse Manager is responsible for planning, directing, and coordinating transportation, storage, and distribution activities at our distribution center. This critical role ensures compliance with organizational policies, government regulations, and safety standards, while optimizing warehouse operations to meet customer needs. The Warehouse Manager leads a team of employees, oversees shipping and receiving, manages inventory accuracy, and maintains facility cleanliness and security.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Team Management:

• Direct daily activities of over 20 employees, including supervisors, material handlers, shippers, and receivers.
• Conduct performance reviews, provide training, and ensure cross-training of personnel.

Shipping and Receiving Management:

• Manage all aspects of shipping and receiving operations to ensure timely and accurate processing of orders.
• Maintain inventory accuracy and perform regular audits to reconcile discrepancies.

Safety and Compliance:

• Execute safety initiatives, including safety committee participation, forklift safety, and HAZMAT procedures.
• Implement warehouse policies and procedures consistently to maintain compliance with regulations.

Logistics Coordination:

• Oversee distribution and logistics activities, including UPS, truck load, LTL, and contracted delivery services.
• Identify and address sales or purchasing issues to optimize efficiency and reduce costs.

Facility Maintenance:

• Maintain warehouse facilities to the highest standards of cleanliness, organization, and security.
• Schedule and oversee maintenance and repairs as needed to ensure optimal functionality.

Customer Service:

• Foster a customer service-oriented culture, providing support to internal sales personnel and end customers.
• Address customer inquiries and concerns promptly and professionally.

Leadership and Communication:

• Promote good morale and a positive attitude among team members, fostering a collaborative and productive work environment.
• Communicate effectively with the Director of Operations, General Manager, and other stakeholders to address issues and drive improvement initiatives.

COMPETENCIES:

• Availability to work varying shifts, including weekends, as needed to ensure timely project completion.
• High school diploma or equivalent; college degree preferred.
• Proficiency in English, both written and verbal.
• Ability to lift up to 75 lbs and operate forklifts and other warehouse equipment.
• Proven leadership and team-building skills, with experience motivating and directing staff.
• Familiarity with warehouse systems, scanning technology, and ERP systems.
• Prior experience in shipping and receiving functions and Microsoft Office software.

QUALIFICATIONS & EXPERIENCE:

• High School diploma or GED, or equivalent military or practical experience.
• 6 – 8 years of experience in distribution management.
• Proven track record of improving productivity and efficiency in a distribution facility.
• Clean driving record and ability to be insured for delivery vehicles.
• Ability to successfully pass a background check post offer acceptance.

PHYSICAL REQUIREMENTS: 

• Ability to lift 50 pounds. 
• Bend or twist body. 
• Use hands to handle, control or feel objects, tools. or controls. 
• Stand for long periods of time. 
• Keep or regain their balance. 
• Kneel, stoop, crouch, or crawl. 

#MKIndeed

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.
 

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc.  Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
 

TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.