Assisted Living - Resident Care Manager

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives.  In the process of doing that, they grow, have fun, and develop lifelong skills. 

In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.

As the Resident Care Manager you will enrich lives every day by managing, mentoring and coordinating a team of top-performing CNAs, Med Aides, and caregivers to deliver superior service for residents living in Touchmark's Assisted Living and Memory Care Neighborhoods. You will ensure that residents receive the highest level of dignity and care.

Education and Experience Requirements:

• Bachelor’s degree and at least two years of healthcare management experience, or Associate’s degree and at least four years of healthcare management experience
• Current RN or LPN license a plus, but not required
• Must have experience as a caregiver and med tech
• Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality
• Must be willing to obtain CPR/First Aid certification

Key Responsibilities:

• Oversee the management and maintenance of care for all residents living in Assisted Living and Memory Care Neighborhoods
• Be accountable for the planning and coordination of resident care, employee development, and continued quality improvement in our licensed care neighborhoods
• Act as a liaison between residents, nurses, families, and appropriate healthcare resources to coordinate the highest level of care for each resident
• Own employee recruitment and development within the health services team
• Be responsible for the budget, profitability, and quality improvement of the neighborhoods.
• Ensure our community follows state and federal regulatory agencies
• Full-time on-site presence is required for this position.
• Participate in a Manager on Duty weekend and holiday rotation with community leadership.

 The ideal candidate will:

• Have a genuine interest in caring for elderly residents and working in a senior living environment
• Embody Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values through leadership and to encourage others to be allies, friends, and givers
• Demonstrate leadership ability and capability to work effectively with all levels of personnel
• Possess qualities of leadership, responsibility, time management, compassion, and patience
• Ability to observe resident behavior and communicate such in an intelligent and professional manner
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

Benefits:

 IND200
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.  That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)

• Health, dental, and vision insurance plans for employees and eligible dependents

• Education assistance

• Bonus and retirement plans

• Health care, dependent care, and commuter Flexible Spending Accounts

• Employee Resource Program

• Supplemental insurance options

   

   

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