Location Director
11 N Central Ave, Staunton, VA 24401, USA
Req #1086
Thursday, October 31, 2024
JOB SUMMARY
Thrive Skilled Pediatric Care’s purpose is simple, to provide high quality clinical home care to medically fragile children so they can grow and flourish to their full potential. We deliver this through our commitment to our purpose, our passion for what we do, and our pride in contributing to the health and wellbeing of children and their families.
The Location Director manages the business operations of one or more locations. Responsible for overall location performance, including business and financial success, people management, and day-to-day operations, the Location Director ensures the alignment of the location with Thrive SPC’s core purpose and values.
MINIMUM HIRING REQUIREMENTS
- Bachelor's degree with at least 5 years of experience in an Operations Leadership role, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
- Demonstrated knowledge of financial concepts, practices, and procedures.
- Strong understanding of P&L.
- Experience with managing, training, coaching, and developing a team.
- Advanced knowledge of Microsoft Excel.
ESSENTIAL RESPONSIBILITIES
- Responsible for the management and operations of the location(s), including business development, budgeting, planning, people management, recruiting, and fiscal management.
- Develops and manages the partnership between operations and clinical leaders. Collaborates with clinical leadership to deliver on Thrive SPC’s purpose, maintain compliance and accreditation, and ensure employee and client satisfaction.
- Manages, directly and through others, the performance management and development of team members to ensure the retention, development, and performance of employees.
- Responsible for location growth and client satisfaction.
- Regularly reviews, interprets, and assesses the performance of location(s) teams to identify opportunities for improvement. Collaborates with location teams to focus resources and efforts for maximum success as defined by Thrive SPC’s leaderboard and financial metrics.
- Develops, schedules, and maintains the Social Operating System Calendar for the location(s) to ensure operational and clinical alignment with operating plan, growth initiatives, technology plan, location opportunities, and team and client needs.
- Responsible for all federal and state regulatory requirements.
- Responsible for QAPI compliance.
- Performs other tasks as needed to ensure that the location(s) meets its metrics in support of its strategic objectives.
- Completion of any state required training, if applicable.
- Other duties as assigned.
KNOWLEDGE AND SKILLS
- Proven ability to develop and achieve annual operating budgets.
- Skilled at building a cohesive team through hiring as well as developing the best talent.
- Able to connect with resource groups, admin/office, and clinical leadership and field staff to build trusting relationships.
- Displays creativity and initiative to adapt to changes in business.
- Strong verbal and written communication skills.
- Able to effectively collaborate with others to create mutually agreeable solutions that are aligned with Thrive SPC’s mission and strategic objectives.
- Capable of gathering and analyzing statistical information in a manner that provides high quality patient care aligned with Thrive SPC’s budgetary goals.
CORE COMPETENCIES / ATTRIBUTES
- Embraces Healthy Organization culture and practices and promotes Thrive SPC’s Core Values.
- Gains the trust of others through truthful communications and honest, constructive feedback.
- Creates an employer-of-choice culture by modeling high performance and behavior standards and holding team members accountable by providing regular performance review and assessment and ongoing feedback.
- High comfort level engaging in and resolving conflict in an emotionally intelligent manner.
- Demonstrates empathy for the concerns of others within and outside the organization.
- Always acts with the greater good of our clients and organization in mind.
- Relates well to people at all levels inside and outside of the organization.
- Builds constructive and effective relationships.
- Makes good decisions based on analysis, wisdom, experience, and judgment.
- Solves difficult problems through rigorous analysis, probing of resources, and looking beyond the obvious.
- Pursues everything with energy, drive, and a desire to finish; meets commitments.
- Consistently exceeds goals and pushes self and others to excellence.
TRAVEL REQUIREMENTS
- Travel is required to locations and client homes, with occasional travel to resource groups.
ESSENTIAL PHYSICAL DEMANDS
The Location Director is required to talk, actively listen, stand, and walk; use hands to finger, handle, or feel; and reach with hands and arms. The Location Director is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl. The Location Director may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
ACKNOWLEDGEMENT
This job description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.
Other details
- Job Function OPM
- Pay Type Salary
- 11 N Central Ave, Staunton, VA 24401, USA