Healthcare - Senior Underwriting Specialist

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

The Hanover Insurance Group is looking for a sales-minded and collaborative Senior Underwriting Specialist to develop agent relationships and grow our Allied Healthcare book.

The Hanover is a diverse and inclusive organization focused on hiring the best talent. We also understand that life and the workplace have changed and support flexible work arrangements. This role may be remote and based anywhere in the United States. Location of position is flexible. Our teams have presence across the country.

POSITION OVERVIEW:

Senior Underwriting Specialist will prioritize and effectively manage identifying, soliciting, underwriting, and selling new and large renewal Specialty accounts leading with GLPL coverage for Allied Health Facilities, Home Health Care, & Pharmacies, drive profitable growth, apply analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one’s authority and general expertise. Operates within a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination. 

The Senior Underwriting Specialist is expected to maintain a thorough understanding and knowledge of Allied Healthcare admitted and non-admitted products and to sell and underwrite the unique features of these products. They will work closely with Healthcare leadership and respective field colleagues to execute business plans.

This is a Full-time, Exempt role.

IN THIS ROLE YOU WILL:

• Underwriting Allied Healthcare new business and large complex renewals, leading with GLPL coverage, but may include package, property, and auto policies.
• Proactively engage with agents on new and renewal business.
• Working collaboratively with Healthcare Leadership in areas including competitor benchmarking, customer feedback, risk appetite, and other pertinent underwriting issues.
• Participate actively in team meetings to discuss risk quality, flow of business, renewal strategies and agency management issues.
• Staying current with Allied Healthcare underwriting strategies related to appetite and pricing.
• Recognize and solicit cross-sell opportunities on new and renewal accounts beyond Allied Healthcare capabilities, ensure account is handled appropriately across all coverage lines.
• Utilizes market and competitor information to enhance relationships and individual account decision making; shares market/competitor information internally to enhance product offering.
• Operates within scope of Letter of Authority for all underwriting decisions.
• Completes file documentation according to best practices guidelines.
• Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.

WHAT YOU NEED TO APPLY:

• Bachelor’s Degree or equivalent experience. 
• Minimum 5 years Allied Healthcare professional and general liability underwriting experience.
• Knowledge and understanding of Allied Healthcare underwriting concepts including risk selection, exposure and hazard identification, coverage implications, pricing and loss analysis resulting in profitable new and renewal business.
• In depth knowledge of coverage specifics to Allied Healthcare risks.
• Ability to understand competitor’s product offering and communicate Hanover differentiators to agents.
• Ability to manage workload to meet goals and service standards, while following workflow protocol.
• Excellent time management skills.
• Demonstrated commitment to service and agency partners; high level of responsiveness.
• Able to build and maintain close working relationships with Agents, underwriting assistants and field sales representatives, demonstrating strong relationship building, teamwork and collaboration skills.
• Maintains a consistent, high level of productivity.
• Acts resourcefully to ensure that work is completed in keeping with specified time and quality expectations.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.