Senior Sourcing Consultant (HYBRID MA)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Strategic sourcing team is currently seeking a Senior Sourcing Consultant in our Worcester, MA location in a hybrid work arrangement. 

POSITION OVERVIEW:

This strategic role is responsible for leading The Hanover's critical business customer third-party supplier portfolios for Corporate Services (Facilities / Human Resources / Finance / Corporate Travel / Office of General Council). 

This professional is responsible for coordinating requirements with business customers, contract management, information security and office of the general counsel to plan, execute and negotiate complex supplier engagements and contracts. 

The Senior Sourcing Consultant will play a key role in communicating Sourcing's goals and ensuring compliance with the procurement policy by influencing and leading business customers through the sourcing lifecycle. 

IN THIS ROLE, YOU WILL:   

• Lead activities through all phases of the sourcing lifecycle (Strategy, Evaluation & Selection, Third-party Risk Management, Contract Management and Performance Management).
• Manage business customer supplier portfolio and develop strategies to ensure compliance with the Procurement Policy, identify costs savings and supplier performance improvement.
• Review supplier spend across categories to identify opportunities for consolidation of work.
• Communicate across business units to consolidate requirements to optimize spend
• Ensure that all appropriate stakeholders are engaged in the planning process and escalate appropriately to solve emerging issues.
  Participate in and lead cross-functional sourcing teams to support supplier engagement process.
• Build working relationships with business unit leaders, vendors and industry counterparts.
• Drive strategic sourcing opportunities and coordinate execution through sourcing analysts and third-party support.
  Review, analyze and negotiate third party agreements and order documents.  Escalate issues to contract management and office of General Counsel.
• Negotiate commercial terms for high complexity purchases.
  Promote collaboration between business units and vendors for delivering and measuring services.
• Establish processes to monitor supplier performance.
• Coordinate and monitor work assigned to sourcing analysts.
• Ensure timely and accurate completion of all required Third Party Risk Management activities.
• Maintain high-quality and timely system data
• Lead process improvement initiatives and projects for the sourcing organization
• Support in the training, development and coaching of consultants and analysts. 

WHAT YOU NEED TO APPLY:

• 10+ years professional experience in Procurement/Sourcing
• 4 Year college degree, Master’s degree preferred
• Experience working in insurance or financial services and knowledge of The Hanover's businesses
• Experience working with sourcing technologies including procure-to-pay, contract lifecycle management and third-party risk management tools
• Demonstrate strong organizational and time management skills.
• Ability to influence others through strong written and verbal communication skills.
• Comfortable establishing and growing relationships with business unit and stakeholder Leadership. 
• Extensive experience developing and executing negotiation strategies.
• Experience reviewing, analyzing and negotiating complex third-party contracts, including master services agreements, software-as-a-service, statements of work
• Ability to identify and execute on opportunities for strategic sourcing to drive costs savings and performance improvement.
• Ability to cultivate an environment of teamwork and collaboration
• Proficient with a variety of computer-based tools needed to analyze data and present results (i.e. MS Excel, Word, Access, PowerPoint, etc.)
• Strong data analytics experience.
• Comfortable challenging business customers to consider different perspectives and solutions.
• Experience leading projects teams to drive sourcing process improvements

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.