Statistical Reporting Analyst I

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Finance team is currently seeking a Statistical Reporting Analyst in our Worcester, MA location. This is a full time, exempt role. Position is eligible for a Hybrid/Flex work arrangement.

POSITION OVERVIEW:

Responsible for the timely and accurate reporting of detail and aggregate data to external regulatory bodies.  Individual should have a solid understanding of all Personal and Commercial Lines of Business. Familiar with statistical agencies and understands the uses for statistical data within the industry. Able to interpret external reporting requirements and collaborate with team to develop a satisfactory solution to a regulatory initiative.  May require supervision or support from more experiences Analysts.

IN THIS ROLE, YOU WILL:

• Perform data reporting tasks in support of one or more line(s) of business with limited scope, i.e., initially assigned to Personal Lines or Commercial Lines to build a foundation on which to expand.
• Gather, analyze, and report data as required to ISO (Insurance Services Office), NCCI (National Council on Compensation Insurance), and other State Agencies according to their published requirements timely and accurately.
• Execute jobs to produce data to review and validate output.
• Respond to correspondence from Regulators and Internal Customers in a timely and professional manner.
• Stay current with regulatory requirements. Communicate new requirements to the Statistical Business Analysts to assure that any changes impacting processing and reporting systems are addressed appropriately.
• Support project managements tools such as Agile and serve as a project team member for projects of medium to large scope and moderate to high complexity.  Participate in project planning from requirements through design, testing, implementation, and maintenance for any changes needed to team reporting systems.
• Maintain detailed instructions for all data reports, processes, and data sources.
• Make decisions within identified scope of responsibility.
• Prepare State Surcharge Reports, initiate payments of Surcharges and may prepare monthly or quarterly Account Reconciliations as required by SOX.
• Identify evaluate and implement process improvements.
• Actively participate, sometimes facilitates/leads project meetings.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree in a related field or equivalent work experience
• Three to five years of relevant technical or business work experience.
• Strong time management skills
• Ability to identify anomalies in the data being reported, research and offer input to the resolution.
• Technical expertise with Excel, Word, Access required. Technical expertise with Power BI and mainframe applications, i.e., WSF, EOS, Easytrieve Plus, PMS preferred.
• Principles of property and casualty insurance products preferred.
• Insurance data reporting and compliance experience preferred.

PHYSICAL DEMAND AND WORK ENVIRONMENT

• Ability to spend a major part of the workday at a personal computer and operating other standard office equipment.
• Ability to travel as necessary.

This job posting provides cursory examples of some of the job duties associated with this position.  The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. 

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.