Remediation Engineer (REMOTE)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Information Security team is seeking a Remediation Engineer to join our growing team in Worcester, MA; Windsor, CT; or remote work arrangement. 

This is a full time, exempt role.

POSITION OVERVIEW:

We are seeking a highly skilled and motivated Remediation Engineer to join our team. As a Remediation Engineer, you will be responsible for identifying, analyzing, and mitigating security vulnerabilities within the infrastructure.

You will work closely with the security team to ensure that systems and applications are secure and compliant with industry standards. Your role will involve conducting regular vulnerability assessments, analyzing security data, and driving vulnerability remediation.

IN THIS ROLE, YOU WILL:

• Analyze and interpret vulnerability scan results to identify potential security risks.
• Collaborate with IT and security teams to remediate identified vulnerabilities.
• Monitor and track vulnerability remediation efforts, providing regular status updates.
• Develop and maintain documentation related to vulnerability management processes.
• Stay current with the latest security threats, vulnerabilities, and mitigation techniques.
• Assist in the development and implementation of security standards and procedures.
• Provide support during security incidents and investigations.
• Prepare detailed reports and presentations on vulnerability findings and remediation efforts.
• Utilize ServiceNow for tracking and managing tasks.
• Develop dashboards for continuous vulnerability monitoring.

WHAT YOU NEED TO APPLY: 

• 4-year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
• 3+ years of IT Security experience, in areas such as security operations, incident analysis, incident handling, and vulnerability management or testing, log analysis, intrusion detection that directly relates to the responsibilities of this position. (required)
• Must be eligible to work in the US without requiring sponsorship now or in the future (ie. green card holder or US citizen)
• Familiarity with SLAs, metrics, and KPIs reporting.
• Strong problem-solving skills and attention to detail.
• Experience in managing security projects, including planning, execution, and monitoring.
• Strong organizational skills, and the ability to prioritize tasks effectively.
• Effectively communicate security concepts to non-technical stakeholders.
• Analyze large datasets to identify trends and anomalies related to vulnerability data.
• Validate vulnerability data for accuracy.
• Proven experience in procedure development and documentation.

EXTRA POINTS FOR: 

• Experience with securing cloud environments (e.g., AWS, Azure, Google Cloud).
• Proficiency in conducting risk assessments and developing risk mitigation strategies.
• Proficiency in scripting languages (e.g., Python, Bash) for automating security tasks.
• Proven experience in creating and managing Power BI dashboards.
• Experience in application security, including secure coding and code review.
• Experience in configuration management and compliance monitoring.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.