Senior State Management Analyst, Personal Lines

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Personal Lines State Management team is currently seeking a Sr State Product Management in our Worcester, MA or Howell, MI location. This position is eligible for a Hybrid/Flex work arrangement.

This is a full time, exempt role.

POSITION OVERVIEW:
The position provides data analysis, problem-solving, and project leadership to support a team of State Managers and help them reach their strategic goals in a region. Independently prepares and analyzes complex and varied financial data and reporting. Take a lead role on key assignments and complex projects and serves as SME as requested. Design and define new reporting requirements, May mentor other state analyst members in the fulfillment of their duties and development of their core responsibilities.
 
IN THIS ROLE, YOU WILL:

• Perform independent analysis and draw conclusions to provide insight and recommendations to State Management
• Provide rate revision support, including attending meetings, completing checklists, resolving issues, completing analyses, reviewing filing
• Review competitor filings and collect input from the field about competitor changes, identify potential product improvement based on competitor actions and provides insight and recommendation to State Managers.
• Review monthly Profit & Loss statements and other monthly reports, working with State Managers, to identify root causes for variances and emerging trends (e.g. loss ratio was 10 points higher than expected due to 5 large losses that added $2 M to our incurred loss total amount for the month).
• Monitor and report on progress toward financial goals (Growth, CR, LR, Retention). Update rolling 18-month forecast on a regular basis. Track progress of new rate revisions and product launches (i.e. Connections Auto and Connections Home).
• Work with State Managers to develop and implement state-specific strategies to meet or exceed profit and growth targets.
• Understand relationships & trends between complex and varied data sets and sources. Able to draw conclusions and communicate findings & recommendations in a concise manner
• Engage with State Manager / RVP / TSM on key findings when requested
  

WHAT YOU NEED TO APPLY:

• Typically has 5 to 7 years related experience
• Bachelor’s Degree or equivalent. Higher level degree may be desired.
• Possesses and applies a comprehensive knowledge of particular field of specialization to the completion of difficult assignments
• Key Technical Competencies

• Data Compilation
• Analysis & Interpretation & Problem Solving
• Data Integrity
• Planning & Forecasting
• Reporting

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

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