Analytics Director (REMOTE or MA/CT BASED)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Actuarial team is seeking an Analytics Director to join our growing team in Worcester, MA; Windsor, CT; or remotely. 

This is a full time, exempt role.

POSITION OVERVIEW:

The Analytics Director role will lead the development of data solutions to drive advancements in analytics in support of our Core Commercial and Specialty businesses.  These growing and profitable businesses are over $4 billion in written premium and include traditional Small Commercial and Middle Market business as well as a diverse array of Specialty offerings (e.g. Marine, Professional Liability, Management Liability).  This position reports to the Chief Pricing Actuary.

The Analytics Director is a key member of the pricing leadership team, working closely with actuarial leaders across business units as well as the broader enterprise data and analytics function.  The leader is responsible for the development of our new Commercial Analytics Data Mart as part of our overall data and analytics strategy.  

In this effort, the Analytics Director will ensure consistency with existing systems and environments and act as a liaison with other areas as needed to effectively execute data and reporting needs.  The leader provides overall management and technical oversight to their staff and is expected to take a more hands on approach where required.

IN THIS ROLE, YOU WILL:

• Build, lead, and manage a team of data engineers and analytics consultants, providing mentorship, guidance, and performance feedback
• Oversee the design, development, and maintenance of data pipelines and data warehouse solutions
• Work with subject matter experts (SME’s) and various systems groups to define requirements and create reporting infrastructure
• Collaborate with cross-functional teams to define project requirements and priorities
• Ensure timely and successful delivery of data engineering projects
• Develop and implement data engineering best practices and standards
• Ability to influence and negotiate the appropriate actions to support the strategic goals of the organization
• Drive process improvements and innovation within the Commercial Data team

• Responsible for professional development as well as performance and compensation management for team Relationship Building - Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by making others feel their concerns and contributions are important. Builds positive relationships with others to accomplish organizational goals.
• Influencing Others - Communicates ideas or positions in a persuasive manner that build support, agreement, or commitment. Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.

• Results Orientation - Excited by challenging goals and a desire to exceed standards of excellence. Exceeding the standard can include challenging personal goals, organization's standards, or current industry standards. Exhibits a true sense of competitiveness and a drive for results. Has a strong desire to win in the most challenging of circumstances and the fortitude to take calculated risks to achieve personal objectives and goals, organization's standards, or current industry standards.
• Talent Management - Proactively fosters building, mobilizing and evaluating the organizations' human assets. Establishes performance goals and measures in order to accomplish organizational goals. Authorizes individuals to take initiative and make expedient, practical decisions that impact the performance or success of an event or project. Shares knowledge, skills or expertise with others; coaches others. Encourages and rewards learning, growth, etc., in others. Supports continual development of staff through assignments, coaching, and training.
• Business Enterprise Knowledge - Understands how one's own function adds value to the organization and to customers. Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs, and industry trends.
• Strategic Thinking - Examines issues and plans with a long-term perspective. Able to critically evaluate external and internal factors.

• Decisiveness - Makes decisions by quickly assessing the scope of an issue and providing options leading to its closure. Determines appropriate options based on the situation.
  

WHAT YOU NEED TO APPLY:

• Bachelor's degree in Computer Science, Engineering, or related field
• Minimum of 5+ years of experience in data engineering with at least 2 years in a managerial role
• Must be eligible to work in the US without requiring sponsorship now or in the future (IE: US Citizen or green card required) 
• Able to direct activities of others, motivate and develop staff
• Easily adapts to new or different changing situations, requirements, or priorities 
• Proven experience in project management and leading technical teams
• Strong programming skills in Python and in SQL
• Familiarity with cloud platforms such as Azure
• Strong knowledge of data warehousing concepts and data engineering tools
• Experience developing ETL systems and designing data architectures (data warehouse)
• Excellent communication and leadership skills
• Ability to work collaboratively in a fast-paced environment

EXTRA POINTS FOR: 

• General insurance knowledge, knowledge of property and casualty industry preferred
• Experience with Agile methodologies
• Experience with data visualization tools like Power BI or Tableau
• Programming skills in R

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

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