Senior Application Engineer with PEGA (REMOTE)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

We are seeking a highly skilled and experienced Senior Application Engineer with PEGA to join our software development team in our Worcester, MA office or remote work arrangement

This is a full time, exempt role.

POSITION OVERVIEW:

In this role, you will play a crucial part in designing, developing, and maintaining high-quality software solutions. You will participate in all phases of the software development lifecycle from requirements gathering to deployment and maintenance.

IN THIS ROLE, YOU WILL:

• Develop and implement software applications that meet user requirements and business objectives.
• Write clean, maintainable, and efficient code using best practices for the development of both new and existing applications.
• Contribute to project planning related to the application development initiatives, design, and estimating activities.
• Write test cases and execute thorough unit testing to verify the accuracy and quality of all software developed.
• Perform required functions in accordance with the application development methodologies (i.e. Agile/Waterfall etc.)
• Collaborate with cross-functional-teams, including product owners, project managers, architects, QA, and other engineers.
• Identify risks, escalate appropriately, seek guidance, and recommend alternative approaches.
• Support the setup of multiple test environments.
• Engage in application defect resolution identified during project lifecycle and in support of production systems.
• Support technical implementation planning and execution of software releases.
• Stay up-to-date with emerging technologies and industry trends.
• Provide timely and accurate project status reporting, proactively identifying risks and challenges.
• Foster a positive team environment by supporting colleagues and sharing knowledge.
• Build knowledge of P&C insurance concepts, business processes, and Hanover systems. 

WHAT YOU NEED TO APPLY: 

• A minimum of 5 years of experience in software development, with a strong track record of delivering successful projects.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Must be eligible to work in the United States without requiring sponsorship now or in the future (ie. green card holder or US citizen).
• 5+ years of work experience with Pega RULES Process Commander (PRPC) Version 8 and beyond.
• Experience programming and troubleshooting RESTful web service API's.
• Experience fixing guard-rail scores in Pega based apps.
• Knowledge of system integration architecture using publish and subscribe pattern.
• Experience migrating application to different Pega versions.
• Experience migrating Pega apps from on-premise to private Cloud will be plus
• Strong knowledge of Java 2EE and object-oriented programming principles.
• Solid understanding of RESTful APIs and web services.
• Experience with Java frameworks such as Spring and build tools like Maven.
• Proficiency in front-end technologies like HTML, CSS, and JavaScript.
• Ability to develop efficient database queries to interact with relational databases (e.g. Oracle and SQL server).
• Proficiency in using version control tools like Git.
• Knowledge of DevOps practices and CI/CD pipelines.
• Ability to work independently as well as in a collaborative team environment.
• Capability to manage multiple priorities and tasks simultaneously.
• Easily adapt to new or different changing situations, requirements, or priorities.
• Exhibit a personal drive to continually grow and enhance skills, knowledge, and scope of responsibilities.
• Demonstrate solid verbal/written communication, listening, communication skills with and ability to communicate across all employee and management levels.
• Use strong problem-solving skills to troubleshoot, debug, and optimize software applications.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.