Senior Director of IT

Information Technology - Senior Director

Employment Type: Full-Time, Exempt
Supervisor: Chief Financial Officer
Location: Dubuque, Iowa - Store Support Center

Job Description

Theisen’s Senior IT Director is a high-level leadership role responsible for directing the organization's entire IT function, aligning information technology strategy with business objectives, and driving innovation to support growth and operational excellence. This position ensures the security, efficiency, and scalability of the company’s technology infrastructure while fostering a culture of collaboration and accountability. The Senior IT Director partners with executive leadership to shape the organization's technological future and directly manages a team of IT professionals.

Qualifications

• Bachelor’s degree in information technology, computer science, or a related field. Master’s degree or MBA is highly preferred.
• 10+ years of progressive IT leadership experience, with at least 5 years in a senior leadership role, with preference given to experience in a retail or consumer goods environment.
• Proven success in aligning IT strategy with business objectives and delivering measurable results.
• Deep technical knowledge of IT systems, networks, and infrastructure along with expertise in enterprise data management.
• Competence in technical project management and IT governance frameworks.
• Strong organizational, analytical, and problem-solving abilities.
• Proficiency in managing complex budgets and evaluating IT investments.
• Excellent verbal and written communication skills combined with exceptional leadership and decision-making skills.
• A strategic thinker who is proactive and effective at planning ahead.

Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive IT strategy that aligns with the company’s vision and long-term goals.
• Provide leadership for IT innovation, ensuring emerging technologies are evaluated and implemented appropriately.
• Collaborate with executive leadership to drive digital transformation initiatives.

IT Operations Oversight

• Oversee the design, implementation, and maintenance of IT infrastructure, applications, and systems.
• Ensure the delivery of reliable, secure, and scalable IT services to support critical business operations.
• Establish and enforce IT governance frameworks, policies, and best practices.

Enterprise Data Management (EDM)

• Create and manage strategies for the organization's data across its entire lifecycle to ensure accuracy, consistency, and security.
• Identify and deploy BI tools and systems, including data warehousing, visualization, reporting, and dashboarding tools.
• Partner with the business to provide the information necessary for effective and timely decision-making.

Technical Project Management

• Direct the technical project management function, ensuring on-time and on-budget delivery of IT projects.
• Develop and establish strategic project management methodologies, quality standards, and deliverables.
• Guide the development of technical estimates, work plans, and resource allocation.
• Remove obstacles, negotiate with stakeholders, and mitigate risks in project execution.

Team Leadership and Development

• Lead, mentor, and develop a high-performing IT leadership team and staff.
• Promote a culture of collaboration, accountability, and continuous learning within the IT department.
• Oversee workforce planning, recruitment, and retention to ensure the IT team meets evolving organizational needs.

Cybersecurity and Risk Management

• Develop and implement comprehensive cybersecurity strategies to safeguard company assets and sensitive data.
• Monitor and mitigate risks related to IT operations, compliance, and security threats.
• Ensure adherence to all relevant regulations and industry standards, including data privacy laws.

Budgeting and Vendor Management

• Develop and manage the IT department’s budget, ensuring cost-effectiveness and alignment with strategic priorities.
• Measure and report on the ROI of IT investments and initiatives.
• Build and maintain relationships with external IT vendors, negotiate contracts, and evaluate third-party services for value and performance.

Innovation and Continuous Improvement

• Foster a culture of innovation, encouraging the development of solutions that improve efficiency and drive competitive advantages.
• Analyze high-level business needs, research emerging technologies, and identify IT hardware and software solutions to support organizational goals.

Required Knowledge, Skills, and Abilities

• Exceptional analytical and critical thinking skills.
• Advanced knowledge of IT infrastructure and enterprise systems.
• Proficiency in Microsoft Office Suite and IT management software.
• Strong project management and resource allocation capabilities.
• Ability to effectively communicate complex technical concepts to diverse audiences.
• Proven ability to lead and inspire high-performing teams.
• Demonstrated expertise in cybersecurity and risk management.
• Skilled in budget management and vendor negotiations.

Physical Demands

• Mobility: Frequent movement within office and store environments, including walking, standing, and navigating through workspaces.
• Lifting: Occasionally lift and carry equipment or materials, ranging from light to moderate weight.
• Visual Acuity: Ability to inspect technical systems and review detailed documentation.
• Manual Dexterity: Operate office equipment and IT tools effectively.
• Communication: Clear verbal and written communication with team members, stakeholders, and vendors.

Work Environment and Conditions

• Office Environment: Primarily performed in a climate-controlled office with low to medium noise levels.
• Store Environment: Occasionally performed in retail store facilities, which may involve exposure to varying temperatures and moderate noise levels.
• Distribution Center Environment: Performed in a warehouse or distribution center setting, which may involve exposure to varying temperatures, loud noise levels, and moving machinery.

Benefits

• Competitive 401K match
• PTO, holiday, and birthday-off pay.
• Associate discount and many other benefits.
• Health, dental, vision, and flexible spending accounts.
• Short-term and long-term disability insurance.
• Life insurance.

Company Culture and Values

At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.

Benefits:

Full time associates: We offer Health, Dental, Vision, and Life Insurance as well as Short term and Long term Disability, and a flexible spending account to our Full Time associates. Theisen’s also offers a competitive match on a 401(k) account through American Trust. Benefits also include paid time off, holiday pay, birthday off paid, associate discounts, and many other benefits. 

Part time associates: Theisen’s offers a competitive match on a 401(k) account through American Trust. Benefits also include paid time off, holiday pay, birthday off paid, associate discounts, and many other benefits. 

Hours of Operation:
   Corporate Office (Core Hours) - 8:00 AM - 4:30 PM, Mon-Fri.

 Distribution Center - 6:00 AM - 3:30 PM (1st Shift) and 3:30 PM - 2:00 AM (2nd Shift). 

Store Locations - Vary by location, but can range from 8:00 AM-8:00 PM Mon-Sat and 9:00 AM-6:00 PM Sun.