Human Resources Information Systems Analyst
About The Centers
The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. Our integrated model coordinates health and wellness services including primary care, behavioral health care, addiction services, HIV treatment, in-house pharmacies, and dental; along with family support programs including early childhood development, career training, and job placement. The organization is one of the oldest and largest nonprofit organizations in Northeast Ohio, serving more than 15,000 people annually in our community. Visit TheCentersOhio.org to learn more.
About our Culture
We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.
Job Summary
The Human Resource Information System (HRIS) Analyst will support and maintain the organizations HRIS applications and modules. Optimizes automation and reduces human intervention. Is a thought partner to the Chief Human Resources on data analysis that provides actionable information to the organization. Knowledge of Dayforce, Relias, Microsoft Power Automate preferred.
Essential Job Duties & Responsibilities
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Design and maintain the HRIS and related systems in support of the organization's data management and reporting needs.
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Use coding and low code tools to create forms and workflows. Use workflows and forms to help maintain data integrity, security and controls
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Ensure accuracy and integrity of organizational data within the HRIS.
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Document changes.
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Maintain and update system roles, users and access.
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Ensures system compliance with data security and privacy requirements.
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Serves as the organization’s superuser. Attends training for upcoming releases and shares information with key stakeholders for each use area. Maintains knowledge of trends and developments in HCM providers, vendors, and technology.
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Ensures system is set up to meet compliance needs in each area of function by working with subject matter experts.
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Actively participates in continuing education and development through user groups, user group meetings, webinars and other development activities. Shares knowledge with end users to enhance their experience and increase efficiency.
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Build organization structure in keeping with established scheme and requests from Finance.
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- Liaise between IT and HR. Maintain and optimize electronic integrations between the HRIS and the organizations other systems.
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Create standard and ad hoc queries or reports.
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Provide data summaries or statistical analysis for use in strategic planning or decision-making.
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Maintain the HR Dashboard.
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Follow established procedures for updating, validating, and correcting employee records or other related HR data.
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Provide training and support to end users
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Prepare end-user documentation or training materials as needed.
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Provide production support, including researching and resolving HCM problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
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- Create and support an HR Help Desk and Knowledge Base to support employee and manager self-service and automate routine enquiries in order to create space for more complex issues to be handled face to face.
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Collaborate with People & Culture leadership and IT staff to identify system improvements and enhancements; recommends and implements solutions, including applying change management experience to facilitate progression to high levels of quality.
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Serve as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HCM design and implementation projects.
Other Job Duties & Responsibilities
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Other duties as assigned
Core Competencies
Analytical: uses logic and reasoning to break down and work through problems to arrive at desired outcomes; recognizes the fundamental elements of a situation; tests solutions based on what’s been learned; assess approaches to determine which work.
Communicator: able to take complex processes and distill them into easy to understand steps either verbally or in writing; able to make self clear to a wide variety of audiences; provides information in a timely manner.
Organizing Work and Concepts: supports self and others in planning; executes plans in a timely manner; able to stay calm while working under pressure; aware of tasks to complete and work to be done without supervision or assistance; uses technology to assist in tracking projects and tasks for self and others.
Quality-Focused: has a quality first mind-set; uses information and data to inform work and improve processes; strives for continuous improvement; adopts a blameless troubleshooting approach where not learning from a mistake is the only mistake.
Job Qualifications
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Demonstrated experience maintaining the optimal function of an HR system including customization and maintenance.
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Demonstrated experience collaborating with others to develop and optimize workflows
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Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
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Basic understanding of XML and low code tools
Physical Demands/Work Environment
Sitting: Prolonged periods of sitting at a desk or workstation while working on a computer.
Manual Dexterity: Frequent use of hands, fingers, and wrists for typing, data entry, and operating a mouse or other office equipment.
Visual Acuity: Ability to view and interpret data on computer screens and written documents for extended periods of time.
Mobility: Occasional movement within the office to access files, attend meetings, or use office equipment.
Lifting/Carrying: Occasionally required to lift or carry files, binders, or office supplies weighing up to 15–20 pounds.
Hearing: Ability to hear and respond to instructions, phone calls, and conversations in a professional setting.
Speaking: Regular verbal communication with team members, management, and stakeholders to convey information clearly.
This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
Supervisory
This position does not supervise team members.
The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Other details
- Job Family Administration
- Pay Type Salary
- Min Hiring Rate $70,000.00
- Max Hiring Rate $85,000.00
- Midtown Administration, 4500 Euclid Avenue, Cleveland, Ohio, United States of America