Receptionist- Tribal Government Office

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time.  Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.   

One attribute that remains unchanged, however, is Sycuan's sense of community.  Sycuan is more than just a business.  Sycuan is a community of people working together toward a common goal.  Whether you work in our state-of-the-art  Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Sycuan Band of the Kumeyaay Nation is looking for a friendly and organized individual to join our team as a Tribal Office Receptionist.

As the Tribal Office Receptionist, you will be the first point of contact for visitors and callers. Your role is crucial in creating a welcoming environment and ensuring smooth office operations.

Job Purpose:

Receives and greets callers and visitors and processes incoming and outgoing mail.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Answers incoming calls in a courteous and timely manner and forwards caller to appropriate staff member.
2. Greets visitors courteously, determines their needs, and directs them to the appropriate person and/or office.
3. Receives, sorts, and posts all incoming mail from internal and external sources, including the U.S. Post Office and courier services.
4. Receives outgoing mail daily, adds postage as needed, and sorts for delivery.
5. Maintains a record of incoming and outgoing long-distance calls.

Job Specifications:

Education and Experience:

Essential:

• High School Diploma or G.E.D.

Desirable:

• Receptionist experience
• Customer service experience

Skills and Knowledge:

Essential:

• Ability to communicate and interact effectively with callers, visitors, and employees
• Excellent telephone etiquette
• Organizational skills
• Ability to understand and follow oral and written instructions
• Ability to communicate effectively in the English language
• Ability to appear for work on time
• Ability to maintain professionalism and composure
• Ability to accept constructive criticism

Supervisory/Managerial Accountability:

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!