DENTAL ASSISTANT

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time.  Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.   

One attribute that remains unchanged, however, is Sycuan's sense of community.  Sycuan is more than just a business.  Sycuan is a community of people working together toward a common goal.  Whether you work in our state-of-the-art  Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Job Purpose:

Provides dental assistant services according to licensing protocols and under the appropriate supervision and provides receptionist duties

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Performs morning opening procedures in preparation for patient care
2. Greets patients and maintains a safe clean working environment
3. Seats patients and informs the dentist that they are present
4. Takes and processes x-rays as directed by the dentist
5. Prepares the treatment tray in preparation for dental care
6. Assists the dentist within established licensing and supervisory limitations
7. Adheres to standards for infection control and personal protection in accordance with SMDC, local, state and federal OSHA regulations
8. Disinfects the dental operatory prior to and after patient care
9. Maintains the dental unit vacuum unit solids collector (trap) and lines
10. Replenishes the dental unit distilled water supply
11. Cleans, organizes and stocks inventory in the dental operatory, sterilization area, laboratory and darkroom
12. Maintains, sterilizes and disinfects all x-ray machines, processors, sterilizers, operatory equipment, dental hand-pieces, procedure instruments and other equipment utilized during daily operations
13. Documents the sterilization inventory board to maintain adequate supply inventory
14. Completes laboratory work as needed and manages cases to be sent out and the return date for their delivery
15. Performs and documents the inventory of all department equipment
16. Performs and documents the testing and maintenance of sterilizers, eyewash stations, emergency resuscitation gear, defibrillator and fire extinguishers
17. Answers the telephone and provides information and services according to scripted protocols
18. Responds to recorded messages and forwards calls and inquiries as needed
19. Calls patients to confirm scheduled visits and to fill available appointments
20. Calls laboratories, vendors, contracted entities and medical/dental providers to ensure continuous operations and facilitate patient care
21. Coordinates dental appointments according to sequenced treatment plans, required procedure time and conforming to current templates
22. Informs dental providers and assistant staff of appointments scheduled on the basis of urgent care or Tribal priority
23. Manages hard charts and opens electronic charts as needed and in preparation for scheduled dental visits
24. Provides patients with appropriate registration forms, obtains insurance eligibility information and creates new electronic and hard patient charts
25. Updates electronic and hard patient charts with current identification, contact and insurance/billing information
26. Completes registration of patients into appropriate existing SMDC databases
27. Monitors and maintains the integrity of the electronic daily patient schedule
28. Delivers the patient hard chart to the treatment room and notifies all department staff of patient arrivals and schedules changes both verbally and electronically
29. Provides and obtains electronic and physical patient signatures on treatment plans, consent documents, information release waivers and notification of SMDC practice policies
30. Manages chart documents for FAX, scan and copy in accordance with current policy and HIPAA restrictions
31. Reports workplace hazards and safety issues promptly according to SMDC and OSHA regulations
32. Complies with the posted General Industry Safety Orders Code of Safe Practices
33. Performs afternoon closing procedures after the completion of patient care
34. Maintains strict confidentiality with regard to all components of the patient dental record, other personal information acquired during the performance of job duties and concerning SMDC and interdepartmental discussions
35. Attends all full staff and departmental meetings
36. Attends and participates in all SMDC drills, trainings and unscheduled meetings conducted during hours of operation
37. Performs all job functions in compliance with SMDC policies and procedures

Under indirect supervision

1. Performs extra-oral duties or functions in compliance with the California Dental Board Committee on Dental Auxiliaries and as directed by the supervising dentist

2. Operates dental radiographic equipment for the purpose of oral radiography in compliance with section 1656 of the California Business and Professions Code

Under direct supervision

1. Performs duties in compliance with the California Dental Board Committee on Dental Auxiliaries and as directed by the supervising dentist

Job Specifications:

Education and Experience:

Essential:

• X-ray technician license
• Certificate of Completion from accredited Dental Assistant School
• California coronal polishing certificate
• Current Healthcare Provider CPR certification
• High School diploma or GED equivalent

Desirable:

• Tribal clinic experience
• Dental assistant/receptionist experience
• California Registered Dental Assistant License
• California cavitron scaler certificate
• California dental sealant certificate

Skills and Knowledge:

Essential:

• Working knowledge of dental office procedures
• Working knowledge of electronic dental practice management data-bases
• Working knowledge of laws and regulations governing the management of dental records
• Working knowledge of MS Office
• Working knowledge of FAX, scanner and copy machines
• Working knowledge of MS Outlook and web search browser
• Ability to key 30 words per minute
• Ability to communicate and interact effectively with patients and staff
• Ability to complete forms and documents
• Ability to prioritize and perform multiple tasks
• Ability to understand and follow oral and written instructions
• Ability to maintain confidentiality
• Ability to communicate effectively in English
• Ability to appear for work on time
• Ability to sit and/or stand for up to 8 hours at a time
• Ability to lift up to 40lbs
• Ability to routinely bend, reach, pull, and push
• Ability to maintain a professional appearance and demeanor
• Ability to adhere to SMDC work attendance and punctuality policies
• Ability to maintain professionalism and composure
• Ability to appear for work on time
• Ability to accept constructive criticism

Desirable:

• Proficiency in Dentrix dental practice management data-base
• Proficiency in Micro Soft Office
• Registered Dental Assistant license
• Multi-lingual
• Understanding of Native American culture, customs, and history

Supervisory/Managerial Accountability:

Direct:          None

Indirect:        None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!