Operations - Area Lot Manager

Position: Area Lot Manager

Reports to: Director of Operations

Location: Milwaukee, WI

Type: Non-exempt

Summary: The Area Lot Manager will oversee and coordinate the outdoor selling area for multiple retail locations to integrate merchandising of nursery, annuals/perennials, outdoor living, and bagged goods.  They will coach the staff on the implementation of the planned merchandising techniques, plant maintenance, inventory, safety, and customer service.

Essential Duties and Responsibilities include the following.  Other duties may be assigned to meet business needs.

• Personally assist in developing a culture that understands, demonstrates, and is passionate about the vision, mission, and values of the organization.

• Assist customers with plant selection including proper care and maintenance throughout all seasons.
• Coach associates on visual selling, customer service, and safety. 
• Proactively communicate to the store associates the upcoming changes and ensure uniformity across all retail locations. Follow up and assist the locations as needed during regular store visits.
• Perform weekly retail audits covering the outdoor sales area presentation, inventory levels, current advertising, plant maintenance, and communicate observations to retail management.  Collaborate and exchange ideas in order to maintain expected standards.
• Recommend inventory control options to Buyers and execute product transfers in an efficient manner.
• Build strong relationships with all levels of internal and external resources.
• Create and maintain a professional garden center look throughout the exterior landscaping.
• Lead and complete necessary outdoor maintenance repairs and/or assist in retail location improvements.
• Assist with the setup of new/renovated retail locations.

Employment Requirements:

• High school diploma or equivalent.
• 2-3 years of Horticulture experience preferred.
• Minimum 4 years of verifiable management experience.
• Proven ability to lead complex projects, communicate effectively, and lead team results through education, communication, and motivation of both direct and indirect reports.
• Consistently demonstrate the ability to complete & manage large detailed workloads with exceptional accuracy and timeliness.
• Self-starter with the ability to work independently and with a team under minimal supervision.
• Proactive communicator with the ability to build strong relationships at all levels internally and externally.
• Carpentry and maintenance skills preferred.
• Must be or plan to be forklift certified within 3 months.
• Must have a valid Wisconsin Driver’s license, proof of insurance, and a clean driving record.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the associate is frequently required to stand; reach with hands and arms; walk and talk or hear.  The associate is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The associate must occasionally lift and/or move up to 50 pounds.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.