Neighborhood Sales Manager

The Senior Neighborhood Sales Manager holds accountability for on-site sales activities related to Stanley Martin homes and neighborhoods, overseeing not only individual sales responsibilities but also taking a leadership role in mentoring and guiding the junior members of the sales team.

Responsibilities and Duties:

• Demonstrate senior-level expertise in on-site sales of Stanley Martin homes and neighborhoods, taking a leadership role in guiding and mentoring junior members of the sales team to ensure optimal performance and professional development
• Meets Sales Plan by focusing on one sale, per week, per neighborhood
• Embraces and executes The Stanley Martin Way
  • Foundations of Sales Success - Follows a Sales Process with every prospect to provide the home buying experience we believe every customer deserves
  • Salesforce - Maximizes Salesforce as a sales tool and partners with the New Home Consultants to capture every prospect and every interaction
  • First Heritage Mortgage (FHM) - Sells and advocates FHM as the Lender of Choice
  • Homebuyer Experience (HBX) - Follows the HBX Process and uses a team approach with the Neighborhood Construction Manager, and Loan Officer to ensure every homebuyer receives the communication necessary to deliver a great home-buying experience
  • Best Foot Forward - All point of sale and marketing materials are always in Best Foot Forward condition
  • Competitive Brilliance – Maintains a full understanding of the competition using the CMA tool including pricing, incentives, included features, and homesite availability
• Administration of sales contracts and reporting of home sales, lot status and inventory
• Ensure property listings are in the MRIS, New Homes Guide and other “list” publications
• Work with Marketing Dept. to promote homes and neighborhoods
• Maintain Community Data Notebook of project including services, facilities, and products
• Maintain Real Estate license in good standing (where applicable)
• Complete all other duties as assigned by manager
• Adhere to company safety standards and help promote a safe working environment
• Represent the company professionally in all interactions with customers and home buyers
• Adhere to and promote the Mission, Vision, and Values of Stanley Martin

Position Standards:

• Curiosity mindset to learn the customer’s need
• Strong listening skills with persuasive problem solving to close the sale
• Team Player who can collaborate across departments
• Organizational Skills and addition to detail to manage backlog customers and new prospects daily
• Positive, go getter attitude with high accountability for their neighborhood
• Strong Communication Skills (written and verbal)
• Knowledge of MS Office, Salesforce a plus
• Embraces technology to drive efficiencies and results

Position Requirements:

• Minimum experience of 5 years in the Neighborhood Sales Manager position at Stanley Martin is a prerequisite for this position
• Residential sales experience

Key Measurements:

• Sales Plan
• Knowledge and Responsiveness Avid Rating
• First Heritage Capture Rate
• Consistent and complete data entry and appointment tracking in Salesforce