DISTINGUISHING JOB CHARACTERISTICS

Focuses duties to improve student recruitment, retention, and workforce integration.  Facilitates student progression plans to support graduation and transfer to universities for advanced degrees in health care.  Typically, is assigned responsibility for performing student support coordination and administrative tasks on behalf of the Dean of Health Sciences but may be reassigned as required to meet the College’s staffing and workload needs.

                              ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must perform essential duties to expected performance standards.   Reasonable accommodations are made as required for persons who are disabled under the Americans With Disabilities Act.

Coordinates activities of the Health Sciences Department regarding student recruitment, retention, and workforce integration working in collaboration with the Dean of Health Sciences

Fosters a relationship with students to facilitate the recognition of the student’s professional goals and the best pathway to travel in consideration of the uniqueness of the student’s life circumstances.

Supports the STNA Class. Coordinates a class schedule with the instructor, registers students for the course, and addresses needs that develop.

Develops and maintains collegial relationships with the representatives of the clinical partners and other health care providers to recognize employer needs and explore solutions.

Coordinates referrals with SSCC team members and community services to support student success.

Leads efforts to enculture the student to the professionalism demanded of an education in health sciences and prepare for the workforce.

Answers telephone, records messages, obtains and responds to inquires from faculty, staff and the general public or directs calls to appropriate staff member. 

Maintains positive public relations with students, parents, general public and other internal and external job contacts.  Provides routine information and answers general questions.   

Tracks and collates statistical data to evaluate trends in student recruitment, retention, and workforce integration.

Leads in planning and implementing special events to support Health Science recruitment efforts.

Works assigned schedule (including evenings as needed). Exhibits regular and predictable attendance and works overtime as required to meet workload demands. Maintains confidentiality of records and information.  Processes public records requests in accordance with policy, and under the direction of the Dean of Health Sciences.

OTHER DUTIES AND RESPONSIBILITIES

Performs other related duties as required.

SCOPE OF SUPERVISION

None

EQUIPMENT OPERATED

Computer; printer; calculator; copier; fax machine; telephone; postage machine and other standard office equipment.

CONFIDENTIAL DATA

Student and other information covered by FERPA guidelines and agreed to in the College’s FERPA Confidentiality Agreement; and confidential or sensitive information included in the College’s ERP system; confidential salary data and other confidential data included in graduate surveys.

WORKING CONDITIONS

Good general office working conditions.

USUAL PHYSICAL DEMANDS

The following physical demands are typically used to perform this job’s essential duties and responsibilities.  They are not qualification standards, rather they may be used to help the College, employee, or applicant identify where and how reasonable accommodations may be made when an otherwise qualified person is unable to perform the job’s essential duties due to an ADA disability.

While performing the duties of this job, the employee regularly exhibits manual dexterity when working on the computer, performing production typing and performing other related tasks, and regularly talks and hears when working with students and the general public.  The employee frequently sits for extended periods of time, and occasionally stands and walks.  Vision demands include close, relatively detailed vision, with the ability to adjust focus when typing or reading a computer screen. 

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of: higher level administrative duties including organizational management, multifaceted scheduling processes, standard business office practices and procedures; higher education office administration; English grammar, spelling, sentence structure and punctuation; Microsoft Office Suite; computer operations; basic mathematics; reporting formats.

Ability to: work under general direction of Dean of Health Sciences and meet deadlines and priorities; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently; exhibit attention to detail; originate an attractive

and functional typing format; organize and file documents according to alphabetical, numerical and subject order; apply ethical standards to work situations; make work decisions in accordance with  SSCC’s values; show respect and sensitivity for cultural differences, and promote an harassment-free environment; embrace and support constructive change; work efficiently and effectively to improve college operations; consistently follow safety and security procedures and practices; develop and maintain effective working relationships with students, learning community, associates and general public; contribute toward building a positive team working environment; treat others with respect as representative of SSCC.

Skill in: developing a supportive student/educational partner relationship while maintaining professional boundaries; establishing plans to support the success of the unique student situation; developing work management including the coordination of multiple projects; word processing, application of Microsoft Office software including Word,  Excel, PowerPoint and Outlook,;  application of adobe acrobat software; operation of standard office equipment; office organization; creating functional and professional electronic report formats; verbal and written communications; performing mathematical calculations including decimals, percentages and fractions.

QUALIFICATIONS

An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.  An example of an acceptable qualification is: associate’s degree in administrative assisting, office information technology or closely related field and one year of related experience.

Equivalent office administration working experience in a related field may substitute for degree upon entry into job.  Willingness to pursue and attain associate’s degree after employment, within a reasonable timeframe established by the College.

Applicant must successfully pass required background checks in accordance with Southern State Community College’s policies and procedures and applicable laws.  

Ability to document identity and employment eligibility as a condition of employment in compliance with Immigration Reform and Control Act requirements.

LICENSURE OR CERTIFICATION REQUIREMENTS

None.