Program Manager

Location: Position is based out of Worcester, MA. Hybrid work with some days from home. May require state-wide travel. 

Schedule: Full-Time, 40 hours per week. 

Salary: $75,000-$85,000 annually based on education, experience and Licensure. 

Benefits:

• Health, dental, vision insurance 
• 401k with company contribution
• Tuition reimbursement
• Paid time off
• Discounts on various entertainment and travel nationwide

The Program Manager is an exciting role that oversees one of the Behavioral Health Community Partners within a consortium.  The ideal candidate will enjoy partnership with a other providers in the community as well as with other service programs within Spectrum to ensure all eligible people have the opportunity for Community Program support.   This candidate will also have experience building and running effective multi-disciplinary teams in a dynamic, integrated health care environment.

Qualifications: 

• MA/MS/MSW degree in social work, behavioral health, human services, healthcare or a related field, or RN with experience in one of these fields
• Massachusetts independent practice licensure preferred.
• Minimum of five years of clinical experience, two years of intake and/or care coordination experience required.  Two years of supervisory and management experience preferred.  Any of these experiences may overlap. 
• Must hold a valid driver’s license.  Must have access to a safe, operational and insured vehicle and be willing to use it to transport Enrollees.
• Experience working in community based settings and managing multi-disciplinary teams is a plus.

The Program Manager is responsible for:

• Hiring, training, supervising, and evaluating clinical care managers, RNs and Quality Manager.
• Maintaining consistent communication with staff and conduct regularly scheduled staff meetings.
• Providing and documenting clinical supervision to service line staff.
• Providing back up to service line staff as needed during emergencies or staff vacancies.
• Managing the census for the Community Partner program, including assignment of enrollees to care teams, managing disenrollment and generating ad hoc referrals within Spectrum and local communities.
• Collaborating with the BHPMW Director of Population Health / Quality Management to identify and measure care management outcomes, consistent with the needs of persons served and the goals of payers; ensure management of BHCP service delivery including meeting contractual requirements and billing and outcomes data is reported as required.

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Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.