Credit Analyst

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935.  We are here to provide the best energy solutions to our customers. We are built on service.  From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors.  Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state. 

We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs.  We are able to achieve this success due to our in-house, on the job training programs.

If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO. 

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service.  From the ground up, our construction and instillation teams build fueling and charging stations in the retail, commercial, industrial and government sectors.  Our service and field teams not only performance routine and heavy maintenance but they also ensure environmental compliance is met in each State.

We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs.  We are able to achieve this success due to our in-house, on the job training programs.

If you want to be part of a great team with endless possibilities for growth you’ve found your next career at SPATCO.

SPATCO is looking for someone to join the credit team as a Senior Credit Analyst.  The successful candidate will be accountable for all activities associated with customer collections management and the credit review process within the accounts receivable department. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maintain accuracy. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is necessary. This individual must embrace change and be willing to work as a key agent continually improving the credit and collections process. This candidate must possess excellent verbal and written communication skills and express himself or herself in a professional manner.

Essential Functions:

     Manage an assigned portfolio of customers to mitigate loss exposure by ensuring each customer is in full compliance with their approved credit lines. Recommend changes to the existing credit lines where warranted.

o     Submit invoices through various API customer specific portals to ensure timely payment is received.

o     Research any disputes or billing discrepancies and escalate them to the appropriate department(s).

o     Follow through with escalation process until resolution is met.

     Proactively contact customers concerning collections of past due receivables and determine reasons for non-payment. Make decision to place account on credit hold when the situation arises.

     Discuss status of significant aged receivable balances with Senior Management.

     Collaborate with internal and external customers to resolve any billing or payment discrepancies.

     Monitor collection strategies to reduce DSO; escalate overdue accounts as necessary to senior management.

     Adhere to standard work and continuously seek ways to improve and document processes.

     Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment. application errors, disputes, program changes, new sale requests and opportunities.

     Prepare customer account reconciliations, identifying, and tagging disputed items within assigned portfolio.

     Develop and maintain business relationships with customers, sales personnel and managers.

     Conduct monthly meetings with sales personnel, branch managers and senior management to drive dispute resolution, if required.

     Maintain open communication and good working relationships with senior management and fellow teammates  to ensure fulfillment of the Business Unit’s goals and objectives.

     As required, perform all other related functions & special projects as assigned.