Facilities Maintenance Technician

SUMMARY:

The Facilities Maintenance Technician is responsible for daily support and execution of campus facilities maintenance, custodial services and other general campus operations. Incumbent must strive to provide a safe, clean and efficiently operating campus environment supportive of learning and growth. This role requires the familiarity with cleaning procedures, chemicals, cleaning equipment as well as a variety of trades including, but not limited to basic plumbing, carpentry, minor electrical, roofing, landscaping and various HVAC systems. Qualified applicants must perform as the main point of contact for all campus facility related requests, while adhering to all safety protocols. University philosophy is considered in carrying out duties and responsibilities of position: quality services to clients (students, faculty, staff & visitors); development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion.
 
 

KEY JOB ELEMENTS:

• Clean and monitor the campus facilities to ensure a safe, clean, efficiently operating and productive work environment.
• Meet with campus vendors, contractors, security and suppliers as directed by Facilities Management.
• Coordinate and execute facilities/grounds maintenance and janitorial needs as directed by Facilities Management, may work alone or with a crew.
• Assist Facilities Management in schedule and organize any service work performed by technicians, vendors and contractors relative to repairs, cleaning and security operations.
• Perform maintenance repairs for basic plumbing, minor electrical, carpentry, HVAC systems, roofing and general landscaping.
• Consult with Facilities Management before calling in outside services or contractors.
• Conduct regular building rounds and submit reports to Facilities Management to ensure your area of responsibility is clean and that cleaning and maintenance crews are keeping their assigned facilities clean and equipment in working order.
• Respond to client inquires and complaints. Ensure timely and quality service delivery to clients. Follow up with clients to ensure customer satisfaction.
• Setup group moves and events within campus and set the example by maintaining your assigned area clean and direct cleaning staff to ensure their areas are clean and orderly.
• Maintain office and desk key inventory including inventory control and an accurate list of keys assigned to employees and contractors.
• Maintain a detailed understanding of the campus facilities systems and equipment
• Order and maintain inventory of building materials and supplies as required
• Ensure South University standards of performance and safety are maintained.
• Keep and maintain accurate work records
• Other duties as needed.

REQUIREMENTS:

• High school degree required.
• 2-5 years of solid experience in the maintenance industry preferably in a post-secondary institution.
• Understands working methods and procedures used in cleaning and minor maintenance of buildings
• Understands qualities and uses of all cleaning equipment and maintenance tools
• Excellent written and verbal communication skills. Strong interpersonal skills with a wide variety of populations.
• Superior organization, prioritization, self-motivation, and problem resolution skills.
• Ability to analyze problems and recommend solutions.
• Must be a well-rounded individual who can perform on a variety of cleaning and maintenance tasks each day.
• Ability to interact effectively as a leader or a team member and work collaboratively with other departments.
• Ability to listen to customers (students, faculty, staff and visitors) and to understand and respond positively to their requests
• Ability to work without close supervision and to set one’s own priorities.
• Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds.
• Ability to stand and walk for lengthy periods of time.

Physical or Sensory Demands:

• Frequently lift up to 25 pounds, occasional heavy lifting of up to 50 pounds
• Occasionally climbs up to 15 feet with a ladder
• Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter
• Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards
• Sitting or standing for extended periods with no control over rest periods
• Pushes/pulls brooms, vacuums, buffers, scrubbers, cleaning carts
• Must bend, stoop and crawl and occasionally operate hedge trimmers, pressure washers and leaf blowers

ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.
 
 

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.