Quality Engineer

In this role, you will provide product quality and engineering support for customer related concerns and issues relating to products supplied by Standard Motor Products.

Specific responsibilities include:

• Investigate and issue reports on the cause of common product returns and resolve quality concerns with Catalog, Resale, Engineering, and Manufacturing departments. 

• Generate, issue, and track product correction documents.

• Log quality concerns and provide detailed analysis. Maintain database entries and report on evaluation status.

• Generate warranty return trend reports for SMP Management.

• Consolidate corrective action reports from various SMP locations.

• Support ISO9001 compliance & registration.

• Provide product and quality support to customer inquiries.

• Evaluate and disposition potential supplier’s product. 

• Evaluate and disposition discrepant product from suppliers.

• Work with suppliers to implement design changes and corrective action plans as required.

• Communicate with buyers, suppliers, online customers, and other departments and divisions by web meeting, telephone, e-mail, and in person. 

 

Requirements: 
 

To qualify, you must have an Engineering or Technical Degree (Quality, Automotive, Electrical or Mechanical), and possess excellent verbal, and written communication skills. 

Minimum of 3 years full-time work experience.

Certification in Quality Engineering a plus.

Experience in technical writing, supplier quality, failure analysis, automotive parts or service is a plus.

Proficiency in Microsoft® Word and Excel is required.