Mailroom - Lettershop Technician

As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University’s eight colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. 

Sacred Heart University is a contemporary Catholic university rooted in the rich Catholic intellectual tradition and the liberal arts that cultivates students to be forward thinkers who enact change—in their own lives, professions and in their communities. SHU upholds a universal perspective, welcoming and valuing diverse faith traditions, including those from religious and nonreligious backgrounds. This catholicity, which is the basis of inclusivity, enriches dialogue, deepens understanding and strengthens our commitment to creating a more compassionate and just world.

The Princeton Review includes SHU in its Best 388 Colleges–2023 Edition, and Best Business Schools–2023 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. www.sacredheart.edu 
 
To apply

Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application.

Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions.

Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position.

Position Summary

The Letter Shop Technician produces the university’s mass mailings. The position works closely with departments and turns electronic mailing lists into hard-copy, printed output, which in turn enters the U.S. Postal Service’s mail stream. In addition to mailings, this position assists the Director with marketing the department, ensures the monthly reconciliation process is followed, and records key metrics.

Principal Duties & Responsibilities

• Coordinates mailings with departmental representatives.
• Utilize postal software to manipulate electronic mailing lists into hard-copy printed matter suitable for mailing.
• Candidate should be proficient in Excel and have experience in the mail merge process.
• Operate letter shop equipment such as envelope printers, laser letter printers, folders, inserters, paper cutters, postal software, etc.
• Cross-train with other members of the department, which may include familiarity with the mail and package delivery process for students and staff.
• Proficiency in the operation of copiers and other equipment located in the Duplicating Center
• Must be able to use a wide format printer to print signs and banners.
• Maintain a log of outside vendors using our postal permits and ensure vendors are charged back for the postage used.
• Order supplies as needed through our SHU eBuy system and maintain an inventory of commonly used supplies.
• Market the department by maintaining branding standards, a positive website image, social media pages, and our digital storefront.
• Ensure billing activities are captured, maintain inventory, and work with staff to capture department metrics for all department areas so that senior leadership has an easy-to-grasp visual presentation of the department.

Knowledge, Skills, Abilities & Other Attributes 

• College degree preferred. Will substitute for experience in a letter shop environment.
• CT driver’s license.
• Knowledge of postal regulations and mailing requirements.
• Excellent communication skills are required.
• The ability to work independently and attention to detail are mandatory skills.
• Must be self-motivated, a team player, and one who does not stop until the job is done.

Unusual Working Condition

This is a fast-paced working environment with time-sensitive conditions. The position requires the ability to lift packages and solve problems. The employee must work weekends and overtime if the task has strict deadlines.

This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied.