Intern, Academic, Certification & Student Communities

SUMMARY

SHRM’s paid summer internship program enables students to participate in valuable real-world work experience through a variety of tailored assignments within their areas of interest and fields of study. Students will be tasked with different team specific projects and tasks and participate in professional development projects and events to prepare them for their future careers. The Certification Intern is responsible for supporting the operational needs of the certification department and will help to assist in growing the number of professionals pursuing, obtaining, and retaining SHRM Academic, Certification & Student Communities. This position works collaboratively with internal and external stakeholders and/or partners to support the achievement of certification goals, objectives, and targets.

This is a paid internship starting at $23.00/Hour.

 This is a 10 week, summer internship from June 6, 2024 - August 4, 2024. 

Responsibilities:

• Support SHRM recertification activities
• Assist in collecting and organizing certification operation related information regarding problems to be solved or procedures to be improved
• Assist in reporting identified issues to management for review and decision making
• Compile daily and weekly reporting and data entry
• Assist with data integrity and maintaining accurate reporting information
• Support SHRM academic initiative activities
• Support with customer outreach and prospecting needs
• Carry out department-specific tasks/activities as assigned by the supervisor throughout the duration of the internship
• Manage deliverables and provide regular updates

Education & Experience Requirements

• Field of study: Pursuing a Master’s in Business Administration, Human Resources, or other related fields.
• 0-3 years of relevant work experience
• Experience in sales and/or business development is a plus

Knowledge, Skills & Abilities

• Strong written and verbal communication skills
• High levels of analytical problem solving and troubleshooting
• High levels of commitment and initiative
• Excellent customer service skills
• Ability to successfully work in a team 
• Ability and willingness to follow directions
• Professional demeanor 
• Ability to maintain confidentiality and exercise good judgment
• Proficient in Word, PowerPoint, Excel, Access, and Outlook

Additional Notes

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodations.
• Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work environment

• SHRM does operate under a hybrid work schedule and will require you to be in SHRM’s headquarters in Alexandria, VA on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays will be working remotely.

Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.