Dispatch - Nights

WHO IS SCA? 

Sweeping Corporation of America (SCA) is the largest, self-performing power-sweeping and jet-vac services company in the United States. SCA keeps streets, highways, construction sites, parking lots and industrial/manufacturing complexes clean, free of debris and compliant with EPA regulations. Our proven programs for maintenance, safety and compliance ensure an unmatched reliability and quality component in our power sweeping services. Our 1900+ safety-focused team members currently serve 13,000 commercial and over 600 municipal customers from 72 service locations in 22 states utilizing a fleet of over 1,700 vehicles. In November 2020, SCA was acquired by Warburg Pincus, a leading global private equity firm. The firm has over 55 years of experience in growth investing and building world-class businesses around the globe. Warburg Pincus applies a thesis-driven approach to investing across a variety of sectors and geographies. To learn more about SCA, please visit our website at www.sweepingcorp.com.

The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specifications.    

Position Details:

• • Rate of Pay: $25-$26 per hour
  • Site Address: 16251 Construction Circle W, Irvine CA 92606
  • Hours: Night Shift

Job Responsibilities:

• Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.
• Daily review of work orders to coordinate resource deployment. 
• Monitor driver daily logs for errors or violations of company procedures.
• Monitoring drivers' working hours and equipment availability.   
• Monitor driver progress, processing orders and managing driver concerns. 
• Answer phones and dispatch instructions when drivers need assistance.  
• Review previous day /weeks’ services completed to validate delivery.
• Work with billing to ensure record of services back-up for invoice creation/generation.
• Use of computer software and excel for efficient routing, scheduling and verification. 
• Maintain awareness of weather of all your drivers' locations to flag potential issues.  
• Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job.
• Maintain all records.
• Use good judgement in decision-making and escalate issues as appropriate.
• Other duties as assigned.
• This job description is not intended to be an all-inclusive list of job duties. Other duties may be assigned as necessary or required by business needs.

Job Requirements: 

• High school diploma or equivalent.
• Fluent in Spanish preferred.
• 3-5 previous experience as dispatch or scheduler experience preferably in the transportation industry.
• Excellent communication skills and a strong command of the English language to ensure drivers understand their instructions.  
• Excellent time-management skills.
• Ability to work in high-pressure situations and fast-paced environments.
• Strong organizational abilities are required. 
• Operate computer, keyboard, and phone.
• Ability to sit for extended periods.
• Military Friendly - Veterans and their Spouses encouraged to apply.

Benefits of Joining SCA: 

• Full benefit package including Medical, Dental, Vision, and 401(k)
• Company paid life insurance
• Various voluntary benefits like – short-term/long-term disability, accident insurance, critical illness insurance, and additional life insurance
• Paid vacation time & holidays
• Competitive compensation
• Career advancement opportunity
• Weekly pay on Friday’s if hourly status
• On Demand Pay (through Ceridian: Dayforce) – Get paid as you earn!