Stars Behavioral Health Group was recently certified as a great workplace by the independent analysts at Great Place to Work®, based on extensive ratings provided by its employees in anonymous surveys. According to the study, 75 percent of employees say it is a great workplace.

We are committed to providing a career-enhancing environment for dedicated professionals desiring to improve the lives of people living with mental health and other challenges to their wellbeing. SBHG currently employs approximately 1,700 people at more than 45 different sites throughout California. We serve more than 30,000 adults, children, youth and families annually throughout the state. We strongly value and are committed to having a truly diverse workforce and environment- including LGBTQ, cultural, racial, and ethnic diversity in our workforce. We also value lived experience and employ staff who have been consumers of behavioral healthcare or other social services, or supported a consumer as a family member or caregiver.

Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in our outpatient clinics and 24/7 treatment facilities, and in community settings such as schools and homes. Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other community-based agencies.

JOB SUMMARY: This position has responsibility for gathering and analyzing agency data and assisting in the agency’s quality control, quality assurance, and quality improvement efforts.

MINIMUM QUALIFICATIONS

Education/Experience

HS diploma (or equivalent) plus at least four (4) years of experience required.

Bachelor’s degree in counseling, psychology, social services, or a related field plus two (2) years of experience preferred.

License or Certification

Valid California Driver's License

Meets Agency driver eligibility criteria

PHYSICAL REQUIREMENTS

Ability to physically perform ProACT.
Ability to sit for long periods, up to 3 hours at a time.
Ability to drive within the community in personal vehicles.

POTENTIAL JOB HAZARDS

Potential for eye strain from computer screen and minor lacerations from paper cuts.
Repetitive movements – writing and typing.
Interaction with potentially assaultive youth.

DUTIES AND RESPONSIBILITIES

Essential Duties

Pulls from the county system and reviews monthly reports. Provides reports to QA Manager and necessary leadership team members, along with recommended follow-up.
Prepares charts for external audits in collaboration with leadership team members.
Supports compliance of regulatory and accreditation requirements at each Capital Star location.
Performs compliance reviews as assigned.
Provides ongoing support to program staff regarding all Quality related issues.
Completes amendments in the Electronic Medical Record (EMR).
Monitors the timeliness of documentation and paperwork through weekly QA reminders to staff and managers.
Hires, trains, and provides direct supervision (support, training, and performance evaluation) for the Clerk and Office Assistant.
Participates as a member of the Capital Star Leadership Team. Attends Leadership Team Meetings.
Primary responsibility for coordination of the Satisfaction Survey process ensuring surveys are disseminated, completed, and returned.

We offer:

Free employee health insurance offered for applicable full time positions
DailyPay
MFTI and ACSW’s receive supervision for BBS hours
Competitive compensation
Rewarding work environment with excellent opportunities for career growth
Excellent work/life balance including generous vacation and holiday pay
A unique environment – we’re an employee owned organization!
Meaningful relationships with your co-workers and the individuals we serve
Family-oriented environment
On the job training including paid CEU opportunities and career development
Flexible work schedule and environment
Mileage reimbursement

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Quality Assurance Coordinator

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