Retail Operations Project Manager

Purpose
Provides the direction and leadership to Program Support team that will facilitate the planning, execution, and support of Retail Operations projects related to new program design and operational support for Retail Partner stores and field teams. A Retail Operations Project Manager must be organized, efficient and able to effectively communicate a project’s scope, purpose and outcomes to his/her team, stakeholders and leadership. The role requires cross-functional collaboration with departments throughout the Save A Lot business to design effective solutions to key business opportunities and deliver measurable results. The Retail Operations Project Manager will foster relationships and effective communication with teams across SAL to successfully execute all aspects of store support and assistance using various tools and resources.

Responsibilities

• Develop strategies and programs that deliver consistent and effective support to Retail Partner stores and field support team members
• Lead and coordinate field team training on key projects and initiatives
• Provide leadership to team members and effectively delegate workflow as assigned to ensure timelines on deliverables are met
• Responsible for tracking and reporting key performance indicators, and updating leadership on project progress and performance
• Lead effort to streamline processes for retail support team to increase efficiencies.
• Responsible for effectively communicating information relevant to each project’s success to both internal and external business partners
• Coordinate and lead cross-functional teams throughout the organization to deliver on key tasks, projects, and initiatives in a timely and effective manner, driving continued improvement in key operating metrics
• Initiate and foster internal and external relationships that provide strategic opportunities to optimize functionality across the organization
• Responsible for any additional project assigned by retail operations leadership

About You

• Bachelor’s degree required in business, management or related field
• 3-5 years business experience in retail operations/human resources, project lead experience preferred
• Ability to follow project methodology and deliver measurable outcomes
• Ability to manage projects by providing leadership and guidance to team members against timelines
• Ability to manage multiple concurrent assignments/projects and effectively prioritize efforts
• Must be self-motivated and able to work with minimal supervision
• Ability to work with sensitive/confidential information
• Demonstrate effective written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams
• Demonstrate basic public speaking and presentation skills
• Must have strong computer skills and be proficient in use of Microsoft Office applications
• Knowledge of retail operations and store operating procedures (Save A Lot/Limited assortment discount retail specific experience preferred)
• Ability to effectively communicate and collaborate with internal and external business partners

Physical Requirements

• Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday
• Stooping, bending, twisting and reaching may be required in completion of job duties