Customer Service Representative

GLS North America, 3300 General Motors Road, Milford, Michigan, United States of America Req #735
Tuesday, February 11, 2025

Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services and The Paint Shop. 

 

GLS NA is an award-winning Tier 1 automotive supplier providing unique solutions for an amazing list of clients transforming the auto industry. With over 11 years of customer satisfaction, our company has established itself as a leading provider in vehicle management with a current portfolio of over 90,000 vehicles. Our expertise extends beyond just vehicle management as we provide support for over 1,100 shows and events. With 18 locations spanning across North America, we are equipped to serve 8 major automotive brands and counting.

 

Salary Overview:
The pay rate for this role starts at $16 per hour.

 

Hours:

The hours for this role are Monday through Friday 8:30am to 5pm.

 
Why Work for Us:
  • Multiple benefits package options that include medical, dental, vision, and disability options.
  • 401K program with company match.
  • Company stability with over 70 years of proudly serving the community.
  • Team member values driven Recognition Program.
  • Milestone Recognition Program.
  • Above market paid sick and vacation at 30 days, bereavement leave, and jury duty pay.
  • Diverse and inclusive work force with variety of skills and knowledge.
  • Career and growth opportunities with focus on team member development. 

As a C-Gate Front Counter Clerk, you will coordinate the shipment and deliveries of vehicles to and from carriers and maintain shippers, keys, and usage entries. 

 

Hours:

The hours for this role are Monday through Friday 6:30am to 2:30pm.

 

C-Gate Front Counter Clerk Responsibilities include: 

  • Coordinate vehicle shipment/deliveries from carriers, suppliers, and engineers. 
  • Update systems with vehicle allocation and document vehicles being shipped out or received. 
  • Track all incoming and outgoing shipments and enter data into spreadsheets. 
  • Match keys to shippers and ensure vehicle information is correct. 
  • Conduct weekly lot audits. 
  • Attend meetings, field questions, and concerns. 
  • Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision. 

 

C-Gate Front Counter Clerk Qualifications and Skills:  

  • Must have a valid driver’s license. 
  • Must be at least 21 years of age to drive company vehicles at Milford Proving Grounds. 
  • 1-year customer service experience preferred. 
  • Knowledge of Microsoft Office and Outlook applications preferred. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Other details

  • Pay Type Hourly
Location on Google Maps
  • GLS North America, 3300 General Motors Road, Milford, Michigan, United States of America