Solutions Architect - EMEA South (Job Req #2025-152)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Solution Architect role will support the EMEA South Sales team to increase sales of Ross Video technology in various applications. This role requires a combination of engineering/solution-solving skills, and the soft skills needed in sales process. This position involves collaboration with Sales, Marketing, R&D, Project Management and Delivery, and Technical Support teams to ensure proposed deals include technical solutions that meet customers’ needs.

Who you report to: Manager, Technical Solutions - EMEA

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best. 

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

What the job is all about:

• Contributing to sales opportunities driven by the Regional Sales Managers, prioritizing efforts based on total impact on the team’s productivity.
• Scoping technical solutions to address customer requirements, assessing customer needs, and recommending solutions that optimize value for both the customer and Ross Video.
• Coordinating closely with the internal Sales team and business partners to align solutions with our customers’ business requirements.

• • Educating and providing professional development to the team and business partners to enhance their product knowledge, technical acumen, and technical sales skills.
  • Generating localized sales tools and documentation for internal and external distribution (Presentations, Application Notes, Competitive Guides, BOMs, etc.).
  • Engaging in customer-facing product presentations, demos, training, and workflow discovery and guidance remotely and/or at customer premises or tradeshows.
  • Pursuing additional business development opportunities and collaborating internally to ensure effective coverage and advancement.
  • Ensuring the Sales and Marketing of product lines follow the Ross Video Code of Ethics.
  • Ideally based in a major city in Spain and focused on the Iberia and South of Europe markets, while supporting other areas in the EMEA territory as required.
  • Working on solutions oriented and highly technical sales opportunities and projects.
  • Creating drawings that capture specific opportunities and general variations to support sales opportunities, projects and for use by other groups at Ross.
  • Preparing world-class customer-facing technical and commercial proposals.
  • Managing proposals for large RFPs.
  • Transferring post-sale information to the Project delivery team.
  • Acting as a Technical Evangelist to build trust and inspiration with partners and customers.
  • Developing and implementing product awareness.
  • Providing client feedback to the Product Manager(s) on solutions and product application and market requirements.

Who you are:

• Minimum of 5 years of combined sales, sales engineering, and pre-sales experience.
• Record of achievement and technical solution expertise in a comparable role.
• Understanding of the Broadcast/Media Technology Market (Live Production and/or SI experience is an asset).
• Creative problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to work cooperatively with all company departments.
• Existing knowledge and use of Ross Video products (preferred).
• Strong knowledge of industry-standard protocols and best practices.
• Advanced skill set in using Visio.
• Proficiency in both desktop and server networking.
• Strong knowledge of Microsoft Office Suite.
• Experience working with CRM tools
• Fluent in English & Spanish required, any additional language is a bonus.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.